Description

At Discover Vision Centers, exceptional patient care begins with exceptional leadership. Our teams work together to deliver outstanding eye care experiences, and we are proud to be one of Kansas City’s most trusted providers.

We are currently seeking an experienced Office Manager to lead our Lee’s Summit clinic. This role is ideal for a motivated healthcare leader who thrives in a fast-paced clinical environment and is passionate about building strong teams while delivering an excellent patient experience.

The Office Manager is responsible for coordinating clinic operations and leading the daily activities of the care team. This position provides administrative oversight and leadership for all services delivered to patients at the assigned location, including clinical support staff and front office operations. This role plays a key part in ensuring efficient workflows, high-quality patient care, and a positive team culture.

What You’ll Do

Oversee the daily operations of the clinic to ensure efficient patient flow and exceptional service
Supervise and support all staff members at the assigned location
Monitor staffing needs, scheduling, and operational workflows
Evaluate and maintain the quality of patient care and service delivery
Ensure department policies and procedures are followed and maintained
Train and onboard new front office team members
Address patient inquiries and concerns related to appointments, insurance coverage, and payment options
Manage employee performance evaluations and provide coaching and development for team members
Ensure compliance with company policies as well as state and federal regulations
Collaborate with leadership to support operational goals and continuous improvement initiatives

Requirements

What We’re Looking For

Two years of college coursework or an Associate’s degree preferred
Three to five years of leadership or management experience in a healthcare setting
Knowledge of medical terminology
Strong organizational, leadership, and communication skills
Experience with Microsoft Word, Excel, Outlook, Paylocity, and NextGen (EMR) preferred
Ability to lead teams while maintaining a patient-focused culture

Benefits That Support You

At Discover Vision Centers, we believe our team members should thrive both personally and professionally. Our comprehensive benefits package includes:

Medical and dental insurance
Employee discount program on Discover Vision products and services
Company-paid life insurance
Short-term and long-term disability insurance
Voluntary accident and critical illness/cancer insurance options
401(k) retirement plan with both pre-tax and Roth options
Flexible spending account (FSA) options
Generous Paid Time Off (PTO) program
Paid holidays and paid bereavement leave
Opportunities for continued professional development

Lead a Team That Delivers Exceptional Care

If you are a strong healthcare leader who enjoys mentoring staff, improving operations, and ensuring patients receive the highest level of care, we encourage you to apply. Join Discover Vision Centers and help lead a team dedicated to setting the standard for exceptional eye care in Lee’s Summit and the greater Kansas City area.

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