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Drive and achieve targets on a region wide scale for the retail liabilities business.
•  Provide essential infrastructure in coordination with the bank to support local-level Feet on Street (FOS) employees.
•  Monitor the overall performance of the FOS structure associated with the retail liability vertical and manage performance effectively.
•  Liaison with Head of Liabilities Business, Team Leaders, and Bank’s Retail Liabilities officials to ensure smooth coordination of FOS activities.
•  Ensure the optimal allocation of budgeted resources at all times.
•  Maintain productivity targets as allocated by the business unit and coordinate with HR to identify and address non-performing FOS executives.
•  Develop and oversee the training and development of FOS staff.
•  Activate sales channels to maximize reach and impact.
•  Establish lead management targets and standards to optimize sales conversion.
•  Manage performance metrics for the FOS team and ensure compliance with set standards.
•  Achieve monthly revenue targets as defined in the Key Result Areas (KRA), while adhering to cost budgets.
•  Execute a strategic plan to achieve sales targets and expand the customer base on Retail Liabilities business.
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