Jr. system admin

Key Responsibilities

Server Management

• Install, configure, and maintain desktop and server operating systems, hardware, and software applications.
  
• Monitor server performance, uptime, storage, and backups; escalate issues to senior team members as needed.
  
• Support patching, updates, and routine maintenance of servers during scheduled windows.
  

User & Device Management

• Create, manage, and maintain user accounts, permissions, and access rights across systems and applications (Active Directory / Microsoft 365).
  
• Manage device provisioning, configuration, and inventory for laptops, desktops, and mobile devices.
  
• Assist in onboarding and offboarding processes, including setup and deactivation of IT accounts and equipment.
  
• Provide first-level technical support to team members, resolving hardware, software, and network issues.
  

Deployment

• Assist in deploying new hardware, software, and system updates across the organization.
  
• Support rollout of applications and configuration changes, following established change-management procedures.
  
• Maintain accurate documentation of deployments, system configurations, and standard operating procedures.
  

DevOps Support

• Assist with basic CI/CD pipeline tasks, build/release support, and version control (e.g., Git) under senior guidance.
  
• Support automation of routine administrative tasks using scripts (e.g., PowerShell, Bash, or similar).
  
• Help monitor system/application logs and support environments (dev/test/production) coordination.
  

Network & Security

• Assist in maintaining network infrastructure, including routers, switches, firewalls, and Wi-Fi access points.
  
• Support the implementation of IT security measures, including antivirus, firewall, and data backup policies.
  

Vendor & Documentation

• Coordinate with vendors and service providers for hardware/software procurement and repairs, as required.
  

Requirements

Required Qualifications and Skills

• Bachelor's degree (or currently pursuing) in Computer Science, Information Technology, or a related field.
  
• Minimum 1 year of hands-on experience in system administration, IT support, or a similar role.
  
• Basic knowledge of Windows Server and/or Linux operating systems.
  
• Familiarity with networking concepts (TCP/IP, DNS, DHCP, LAN/WAN) and troubleshooting.
  
• Working knowledge of Active Directory, Microsoft 365, and standard office software.
  
• Basic exposure to DevOps concepts, version control (Git), and scripting for automation.
  
• Understanding of basic IT security practices, including antivirus and data backup procedures.
  
• Good problem-solving skills and attention to detail.
  
• Strong communication skills and the ability to work collaboratively with colleagues across departments.
  
• Willingness to learn new technologies and take on additional responsibilities as required.
  

Preferred Qualifications

• Relevant certifications such as CompTIA A+, Network+, or MCSA (or in progress) will be an added advantage.
  
• Familiarity with cloud platforms (AWS/Azure) or containerization (Docker) is a plus.
  
• Prior experience in a corporate IT environment.
  

Benefits

• Casual Paid Leave as per company policy
  
• Dashain festival bonus
  
• Welcome kit provided to new team members upon joining
  
• Lunch provided
  
• SIM card provided