Salesforce Assistant

We are seeking a detail-oriented and proactive Salesforce Assistant to support the Salesforce Administrator within our organization. This role will assist with Salesforce data management, reporting, and administrative support to ensure accurate tracking of programs, outcomes, and organizational impact.

The ideal candidate is organized, tech-savvy, comfortable working with data, and eager to learn Salesforce in a mission-driven environment.

Key Responsibilities

Salesforce Data Management

Enter, update, and maintain accurate client and program records in Salesforce
Ensure data integrity across profiles, including demographic, service, and outcome information
Perform routine data clean-up and de-duplication tasks

Reporting & Data Quality

Assist in generating weekly and monthly Salesforce reports
Review dashboards for anomalies, missing data, or inconsistencies
Flag trends or data issues for review by a supervisor

Operational Support

Support weekly site audits and program tracking tasks
Help monitor completion of certifications, services, and milestones
Assist in maintaining standardized data entry procedures across teams

System Support & Improvements

Assist with basic Salesforce configuration updates (as trained)
Help document workflows, processes, and reporting structures
Identify opportunities to improve data tracking efficiency

Communication & Coordination

Work closely with the Salesforce Administrator to prioritize tasks
Provide updates on data issues, progress, and completed assignments
Support cross-team coordination when data clarification is needed

Required Qualifications

High school diploma or equivalent (Bachelor’s degree preferred but not required)
Salesforce Administrator Certification
Fluent English proficiency
Strong attention to detail and organizational skills
Comfortable working with spreadsheets and databases
Basic technical aptitude and willingness to learn Salesforce
Ability to manage multiple tasks independently
Strong written communication skills

Preferred Qualifications

Experience in data entry, administrative support, or program coordination
Familiarity with reporting, dashboards, or basic analytics
Experience in nonprofit, workforce development, or public service environments

Schedule & Compensation

Full-time: 35 hours per week
In person

Salary

$ 65,000 annually

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