Resident Care Manager (RN)

Description

Position Summary

The primary purpose of the Resident Care Manager (RN) is to develop, evaluate, implement health care plans for individual patients, assist with management of individual medical plans, while providing the highest level of patient care. The Resident Care Manager (RN) also communicates treatment plans between families, doctors, providers and residents/patients.

Essential Functions

• Evaluates updates resident/patient health care plans to achieve person-centered care.
• Conducts assessments for new residents/patients.
• Actively participates in clinical meetings.
• Collaborates with other members of the health care team, as needed.
• Utilizes the electronic medical record to establish & validate parameters are established as indicated.
• Establishes, monitors, and documents person-centered care, as indicated.
• Uses SBAR to communicate patient’s change of condition with physician.
• Reviews test results from medical exams.
• Implements physician orders and follow up with treatment plans.
• Communicates with families, health providers and patients. Receives consent, as required.
• Documents in the medical record to clearly reflect patient care & current medical condition.
• Ensures completeness of medical records.
• Provides emotional support to families and patients.
• Provides education about health care plans to patients and families.
• Collaborates with other clinical staff to successfully implement patient plans of care & provides excellent customer service.
• Ensures punctuality and regular attendance for assigned shifts.

Other Functions

• Obtains accurate information from physicians, residents/patients, and payor source(s) regarding the expected discharge plan and communicate this information to the interdisciplinary team at the facility.
• Communicates information to care team and coordinate patient's smooth transition to the next level of care.
• Coordinates referrals from hospitals' social service and discharge planning departments, physicians, case managers, insurance companies and other referral sources.
• Conducts job responsibilities in according with the standards set out in the company’s Code of Conduct, its policies and procedures, applicable federal and state laws, and applicable professional standards.
• Performs other duties as assigned.

Knowledge/Skills/Abilities 

• Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
• Strong communication, excellent customer service, teamwork and organizational skills.
• Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to nursing care facilities.

  Benefits: 

• Total Well-being Coverage: Premium medical, dental, and vision insurance to keep you and your family healthy. Free, 24/7 access to professional counseling, legal consultations, financial planning, and childcare/eldercare referrals to help you navigate life's messy moments.
• Time to Unwind: Generous paid time off, dedicated sick leave, and paid holidays because we value your life outside of work.
• Built-In Peace of Mind: Fully covered life insurance alongside short- and long-term disability to protect you when it matters most.
• Future Financial Growth: A robust 401(k) retirement plan to help you build long-term wealth.
• Purpose-Driven Career Growth: Clear pathways to advance your career within a deeply mission-driven organization.
• People-First Leadership: A collaborative culture where your voice is heard, quality is celebrated, and professional development is a priority.
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Requirements

Education

Degree in Nursing from an accredited nursing school. RN required.

Licenses/Certification  

Current RN license.

Valid CPR certificate.

Experience

Six months experience in a long-term care environment preferred.

Must have, as a minimum, one (1) years of experience as a supervisor in a hospital, nursing care facility, or other related health care facility.