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FRANCHISE JOB DESCRIPTION
Job Title:   Construction Technician   Division/Department:   Construction
Reports to:   Construction Operations Manager/Owner   New/Replacement:   .......................................
Pay:   Hourly   Exempt/Non-Exempt:   Non-Exempt
Date Prepared:   .......................................   Last Revision Date:   May 2026
Summary
The Construction Technician is responsible for providing construction services as required on small construction projects. Â Although they are not responsible for producing large jobs, depending on their skill set, they may perform some or all the following: rough and finish carpentry, drywall, paint, prefinished hardwood, and laminate flooring. Â Additional valuable skillsets would include: tile, carpet, roofing, plumbing, electrical, and HVAC. Â They are responsible for delivering a high quality of construction and service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in managing construction services. Â In addition, they may be called upon to assist managing larger projects with a Superintendent, i.e., making calls to subcontractors and performing quality control.
Primary Responsibilities
•   Compile and resolve punch list items
•   May assist or perform final walk-through with customer
•   Secure a signed Certificate of Completion and Certificate of Satisfaction from customer
•   May attend pre-construction meeting with customer
•   Provide project updates (daily narrative) to Construction Coordinator in electronic format
•   As requested, communicate information to customer and in turn update Construction Coordinator with all responses
•   Schedule project with Construction Manager/Construction Coordinator
•   Perform construction services as required
•   Assist with managing subcontractorsÂ
•   Pick up and deliver material supplies and/or manage material deliveries
•   Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work
•   Document all project activities including photos, job diary, and signing documents using the ManageIT Mobile app
•   Assist in managing and producing change orders
•   Maintain quality standards through site inspections
•   Provide evaluation and rating of all vendors and subcontractors
•   Coordinate inspections with local jurisdictions
•   Ensure material suppliers deliver exactly what was purchased
•   Assist in confirming budget is reasonable and adequate
•   Perform construction services within budget
•   Help ensure subcontractors complete all work in accordance with their purchase orders
•   Validate schedule and progress with Construction Coordinator
•   Identify areas outside of contracted scope of work
Education and Experience Requirements
•   High school diploma/GED
•   Superb customer service track record
•   Effective written and oral communication
•   Basic math skills
•   Experience in restoration and/or construction preferred
•   Knowledge and skills to perform construction services as needed
Physical and Work Environment Requirements
•   Walking and/or standing throughout the dayÂ
•   Frequent driving and sittingÂ
•   Occasionally climbing laddersÂ
•   The employee is occasionally exposed to extreme conditions such as heatÂ
•   The noise level at individual jobsites can be loud
•   The employee is exposed to power tools and other machinery
Normal Working Hours, Additional Working Hours, and Travel RequirementsÂ
This is a full-time position, working hours varying between 8:00 a.m. and 5:00 p.m., Monday–Friday, 40 hours per week. This position occasionally requires long hours (beyond 8 hours a day), working on-call, and weekend work in support of emergency services. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.
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