AAA Roadside Automotive Technician

Service Technician – No Automotive Experience Required | $19.40/hour + Shift Differential

Looking for a hands-on career where you can help people and learn new skills? Join AAA Central Penn as a Service Technician, starting at $19.40/hour + shift differential opportunity.

No automotive experience? No problem. We’ll train you! No CDL required.

We’re hiring second-shift Service Technicians in Harrisburg and Lancaster to provide roadside assistance when AAA members need us most.

Learn the skills. Help people. Be the reason someone gets safely back on the road.

The Role

As a Service Technician, you’ll respond to members experiencing vehicle trouble and provide fast, professional roadside assistance. You’ll:

• Assist with flat tires, vehicle lockouts, fuel delivery, minor roadside issues, and other emergency services
• Test, diagnose, and replace batteries while explaining services and warranties to members
• Provide calm, professional, and empathetic service during stressful situations
• Make independent decisions while following AAA safety and quality standards
• Inspect and maintain your assigned vehicle, equipment, and tools
• Help members learn about additional AAA products and services that may meet their needs

This position is considered Essential Duty Personnel. Service Technicians work their scheduled shifts, including weekends and holidays, and during inclement weather. Reliability and safety are essential to the role.

What You’ll Need

• High school diploma or equivalent
• Valid Pennsylvania driver’s license and a satisfactory driving record
• Previous customer service experience and a genuine desire to help people
• Strong communication, problem-solving, and decision-making skills
• Comfort using technology and learning new systems
• Ability to work independently, adapt to changing situations, and remain calm under pressure

Automotive experience is not required. We’ll provide the training you need to succeed.

Perks & Benefits

• Generous, front-loaded PTO + 1 personal day
• 8 paid holidays, including Christmas Eve and New Year’s Eve
• Medical, Dental, and Vision coverage
• Health Savings Account with employer contribution and Flexible Spending Accounts
• 401(k) with up to 6% company match and immediate vesting
• Company-paid Life Insurance and Long-Term Disability
• Up to 3 additional PTO days for volunteering and AAA Cares events
• Tuition reimbursement
• Free AAA Premier Membership
• Employee discounts on travel, branch services, car batteries, and more

Ready to Be Someone’s Roadside Superhero?

If you’re dependable, comfortable working independently, and enjoy helping people when they need it most, we’d love to meet you.

No automotive experience. No CDL. We’ll provide the training. You bring the drive to help.

Start your career with AAA Central Penn. Apply today!

AAA Central Penn is proud to be an equal-opportunity employer: EOE/M/F/D/V