Wraparound Facilitator

Job Details: Job Location: Keyser Office- Community Based Service Programs - Keyser, WV, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: $35500.00 - $35500.00Salary, Job Shift: Day, Wraparound FacilitatorStrengthen Families. Coordinate Care. Build Brighter Futures for Children and Youth.Location: Will cover the area of Keyser, WV and Petersburg, WVBurlington United Methodist Family Services, Inc. d/b/a Star of Hope Family Services is seeking a compassionate, organized, and dedicated Wraparound Facilitator to join our team.If you are a human services professional who is passionate about helping children and families overcome challenges, build meaningful connections, and achieve lasting stability, this position offers an opportunity to make a difference in the lives of youth with significant emotional and behavioral needs.The Wraparound Facilitator plays an important role in coordinating individualized services and supports for children and youth who are at risk of residential placement, currently receiving residential treatment, or preparing to transition back into their homes and communities. Working closely with youth, families, service providers, and community partners, this position helps ensure that each child receives the coordinated care, resources, and support necessary to achieve positive outcomes.What You'll DoAs a Wraparound Facilitator, you will provide intensive case management, coordinate individualized wraparound services, and oversee the development and implementation of service plans designed to meet the unique needs of each child and family.You will work collaboratively with youth, parents and caregivers, residential treatment providers, schools, behavioral health professionals, community organizations, and other service providers to promote safety, stability, family reunification, and successful transitions from residential care to the community.Key responsibilities include: Provide intensive case management services to youth ages 9–18 who have a diagnosis of a severe emotional or behavioral disturbance that significantly impacts their daily functioning. Serve youth currently in out-of-state residential placement who need additional support and services to safely return home. Serve youth in in-state residential placement who require additional support and coordination to achieve successful reunification. Provide services to youth at risk of out-of-state or in-state residential placement when wraparound services can safely prevent the need for placement. Oversee the coordination and delivery of services to promote the safety and well-being of each youth. Coordinate a comprehensive range of services, including assessments, individualized service planning, outpatient therapy, day treatment, behavior management, intensive home-based mental health services, school-based behavioral health services, substance abuse treatment, crisis intervention, mobile crisis response, youth coaching, peer support, respite services, therapeutic mentoring, and therapeutic foster care. Initiate appropriate services and supports to address the immediate and ongoing safety needs of youth and their families. Develop individualized, strength-based service plans that incorporate residential and community-based treatment to create a seamless transition as youth and families move through the service system. Coordinate community-based services while youth are receiving residential treatment to support a successful transition home. Help families transition from professional services to natural supports by building lasting relationships and connections within their communities. Reduce the occurrence and negative impact of traumatic experiences in the lives of children and youth. Promote crisis stabilization and prevent unnecessary or repeated residential placements. Work toward reducing the length of stay in congregate care through effective service coordination and early intervention. Ensure wraparound services and supports are individualized and reflect the unique strengths, needs, and goals of each child and family. Encourage creativity, innovation, and appropriate goal setting throughout the wraparound process. Ensure required assessments are completed for each family member. Maintain a caseload of no more than 10 youth and their families. Facilitate family team meetings with youth and their families, including at least one face-to-face meeting per month. Meeting frequency may increase based on the needs of the youth and family. Promote continuity of care and ensure services are coordinated throughout the wraparound process. Assist families with problem-solving, resolving disagreements, navigating the service system, and advocating for appropriate services and resources. Strengthen collaboration among service providers and other systems to ensure early intervention and timely access to services. Serve as a liaison between families, service providers, and community partners. Monitor adherence to applicable performance measures and program requirements for families participating in Safe at Home Wraparound. Ensure each youth has an appropriate discharge plan. Complete assigned responsibilities in a timely and professional manner. Maintain accurate documentation and complete all required paperwork within established timeframes. Communicate pertinent case information, concerns, and updates to the supervisor. Establish positive working relationships with youth, families, team members, and community partners. Work cooperatively with agency staff and other professionals to support the best interests of the youth and families served. Attend required meetings, case reviews, and other agency functions. Prepare and submit required monthly and quarterly reports. Provide written responses and participate in discussions regarding program matters and case-related concerns as needed. Promote teamwork, collaboration, and a positive public image of Star of Hope Family Services. Travel as necessary to meet with youth, families, service providers, and community partners. This position requires operating a motor vehicle as part of daily job responsibilities. Perform other duties as assigned within the scope of the position. What We're Looking ForRequired EducationCandidates must have: A Bachelor's degree in a Human Services-related field. Must be at least 21 years of age. Preferred Experience Experience in case management, behavioral health, child welfare, residential treatment, family services, or a related human services field is beneficial. Experience working with children and youth with emotional, behavioral, or mental health needs is preferred. Previous experience is not listed as a requirement; however, candidates should demonstrate the knowledge, skills, and abilities necessary to successfully perform the essential duties of the position.The Successful CandidateWe are looking for someone who: Demonstrates compassion, patience, and a genuine commitment to helping children and families. Possesses strong organizational, communication, and interpersonal skills. Demonstrates the ability to develop positive relationships with youth, families, service providers, and community partners. Understands the importance of family-centered, strength-based, and individualized service planning. Can coordinate multiple services and resources while maintaining a focus on the needs and goals of each family. Demonstrates effective problem-solving, conflict resolution, and advocacy skills. Can work collaboratively with professionals across multiple service systems. Demonstrates the ability to manage competing priorities, meet deadlines, and maintain accurate documentation. Exercises sound judgment, discretion, and professionalism when handling confidential client information. Demonstrates flexibility and the ability to respond effectively to changing family needs and crisis situations. Can work independently while contributing effectively to a collaborative team environment. Demonstrates accountability, reliability, and a commitment to ethical practices. Maintains a positive and solution-focused attitude when addressing challenges. Demonstrates the ability to encourage family participation, strengthen natural supports, and promote long-term stability. Understands the importance of timely communication with supervisors and other members of the treatment team. Serves as a positive role model for youth through values and lifestyle consistent with those of Star of Hope Family Services. More Than Case ManagementHelping children and families overcome significant challenges requires more than coordinating appointments and connecting them with services. It requires collaboration, advocacy, creativity, and a commitment to understanding the unique circumstances of every family.As a Wraparound Facilitator, your work will help children and youth access the support they need to remain safely at home or successfully transition from residential treatment back into their communities.From coordinating behavioral health services and facilitating family team meetings to strengthening natural supports and helping families navigate difficult circumstances, your efforts will help create opportunities for lasting change.At Star of Hope Family Services, we recognize the physical, social, emotional, educational, and spiritual needs of the children and families we serve. Our wraparound team works to ensure that youth and families receive individualized, coordinated support that builds upon their strengths and promotes long-term success.Additional RequirementsCandidates must: Be at least 21 years of age. Possess a valid driver's license. Be able to operate a motor vehicle as part of daily job responsibilities. Maintain an appropriate amount of continuing education in accordance with agency policy. Be able to maintain accurate, timely, and confidential client documentation. Attend required meetings, case reviews, and other agency functions. Be willing to meet with youth and families in their homes, communities, and other appropriate settings. Demonstrate the flexibility necessary to respond to the changing needs of youth and families. Maintain a caseload of no more than 10 youth and their families. The position requires regular interaction with youth and families, coordination with multiple service providers, and travel to meet the needs of the children and families served.Our MissionStar of Hope Family Services exists to prevent harm and provide hope to hurting children and families.We believe every child deserves safety, stability, opportunity, and people who are committed to helping them succeed. Our employees share a commitment to providing compassionate, family-focused services while demonstrating our core values of Collaboration, Respect & Dignity, Empathy, Accountability, Trust & Trustworthiness, and Excellence.If you're looking for an opportunity to use your human services skills, compassion, and dedication to help children and families build stronger futures, we invite you to apply and become part of the Star of Hope team.Burlington United Methodist Family Services, Inc. d/b/a Star of Hope Family Services is an Equal Opportunity Employer.Qualifications: QualificationsEducation level: Must be at least 21 years old and have a Bachelor’s Degree in a Human Services related field.Experience: NACore competenciesRequired: Must maintain an appropriate amount of continuing education per policy.Preferred: NACertifications: NALicenses: Driver’s license required