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37902, Knoxville, TN
Direct Credit Assistant

Direct Credit Assistant

21st Mortgage Corporation

Posted 2 months ago, valid for 11 days

Knoxville, TN 37902, US

Competitive

Full Time

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Sonic Summary

The position is for a Level 4 role in the Direct Lending Department, focusing on answering incoming calls and assisting with application-related inquiries.
Candidates are required to enter new loan applications into the TITAN system and ensure their accuracy.
Responsibilities include calculating Loan Estimate Fees for Land Home deals, pulling NADA valuations, and ordering appraisals as needed.
The role demands excellent customer service skills, attention to detail, and the ability to multi-task effectively.
While the job description does not specify a salary, it typically requires candidates to have a minimum of 2-3 years of relevant experience.

Level 4

Responsible for answering incoming calls for the Direct Lending Department and assisting with any questions callers may have regarding the application process. Enter new loan applications into TITAN and verify applications for accuracy.
Calculate Loan Estimate Fees for Land Home deals, pull NADA valuations and order appraisals, when necessary. Provide excellent customer service to customers at all times.

Must be a detail oriented and an organized individual. Ability to multi-task while maintaining attention to detail and accuracy of data entry. Professional phone etiquette.

Business Unit -

21st Mortgage

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