Benefits:

Bonus based on performance

Servpro of Marshall, Starke, Pulaski, Fulton, Howard & Tipton Co is hiring an Office Manager! This position would be in Kokomo office and would require managing the office staff in Plymouth & Kokomo.

Benefits

Competitive compensation
Simple IRA
Career progression
Professional development

And more!

As the Office Manager, you will be responsible for hiring, managing, training, and motivating the SERVPRO® office team. You will oversee all accounting functions, administrative activities, and ensure customer satisfaction.

Key Responsibilities

Assist in hiring office personnel and ensure employment best practices and compliance
Manage the training and development plans for office team
Oversee performance management for office team
Deliver financial reporting as needed
Verify and analyze franchise performance reports
Supports owners, management, operations, production, and field team while ensuring excellent customer service
Manage office supplies, equipment, and inventory
Coordinate meetings, schedules, and appointments
Answer incoming calls, emails, and customer inquiries.
Comply with Servpro guidelines and track progress

Position Requirements

High school diploma/GED; Associate degree or Bachelor’s degree preferred
At least 1 year of management and/or supervisory experience
At least 3 year of customer service and/or office-related experience
Excellent written and verbal communication skills
Exceptional organization and planning capabilities, strong attention to detail

Skills/Physical Demands/Competencies

This is a role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

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