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Job Description
To oversee daily facility operations, ensure reliability of building & FM systems, and manage the performance of the Facilities Management (FM) service provider to meet safety, quality, cost, and compliance objectives.
Key Responsibilities
1. Daily Operations & Maintenance
• Assist the FM Manager in the planning, coordination, and execution of daily Preventive Maintenance and Corrective Maintenance activities
• Lead and supervise a team of maintenance technicians
• Conduct Root Cause Analysis to identify the underlying causes of equipment failures and implement corrective actions to prevent recurrence
• Oversee day-to-day maintenance of building systems (HVAC, electrical, plumbing, fire protection, utilities, CDA, etc.)
• Ensure all critical systems operate efficiently with minimal downtime
• Review and approve preventive and corrective maintenance plans
• Monitor work orders, service requests, and completion timelines
• Ensure asset reliability and lifecycle management
• Provide support in equipment process buy-off, assembly line set up and related
activities
• Supervise maintenance activities and coordinate with internal departments to ensure minimal operational disruption
• Troubleshoot, repair, and maintain all facility equipment to ensure optimal performance and safety.
• Execute planned maintenance activities to uphold equipment reliability and quality standards.
• Lead the technician team in delivering all maintenance services in accordance with the customer's Service Level Agreement (SLA), including timely escalation of incidents, reporting to the monitoring center within the stipulated timeframe, and submission of written incident reports within 24 hours.
• Communicate and engage closely with customers on daily operational matters, including equipment breakdowns and preventive and corrective maintenance activities, while effectively managing customer expectations
2. FM Supplier Management
• Act as the main point of contact for the FM service provider
• Manage FM contract scope, deliverables, and KPIs/ Service Level Agreement (SLA)
• Conduct regular performance reviews and audits of FM services
• Validate manpower deployment, competency, and service quality
• Drive continuous improvement and cost optimization initiatives
• Ensure compliance with contract terms and escalation to management
3. Safety, Health & Environment (EHS)
• Ensure compliance with all safety regulations and company EHS policies
• Conduct regular safety inspections and audits with EHS
• Promote a strong safety culture across operations
4. Compliance & Regulatory
• Ensure facility complies with local authority requirements (e.g. fire safety, environmental, building regulations)
• Manage audits, inspections, and certifications
• Maintain proper documentation and records for compliance
5. Budget & Cost Control
• Develop and manage CAPEX, OPEX and maintenance budgets
• Track FM contract costs and ensure value for money
• Review quotations & expenditures, and control cost leakage
• Identify cost-saving opportunities without compromising service levels
6. Project & Improvement Management
• Lead projects, upgrades, and retrofit works
• Coordinate with engineering and IE teams for expansion or modifications
• Drive reliability improvement and energy efficiency initiatives
7. Stakeholder Management
• Work closely with internal stakeholders (operations, engineering, EHS)
• Communicate service performance and issues effectively
• Handle escalations and ensure timely resolution
8. Reporting & Performance Monitoring
• Track and report KPIs such as:
• Equipment uptime
• Response and resolution time
• Preventive maintenance compliance
• Safety performance
• Cost
• Prepare monthly/quarterly reports for management review
Requirements:
• Bachelor’s degree in engineering (Electrical, Mechanical, or a related discipline)
• 3–5 years’ experience in Facility Management
• Strong technical knowledge of facilities systems.
• Contract and vendor management expertise
• Good understanding of EHS and regulatory compliance
• Strong problem-solving and decision-making skills (preferred)
• Budget and cost management capability (preferred)
• Strong communication and interpersonal skills with a proactive and customer-focused attitude
• Certified Environmental Professional in Sewage Treatment Plant Operation (CePSTPO) would be a plus.
• Registered energy manager-type 1 would be a plus.
• Hands-on experience for equipment maintenance and troubleshooting, with the ability to diagnose and resolve a wide range of technical issue would be a plus
Working hours:
Mon to Fri, 8am to 5:45pm
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