Technical Assistant

The Technical Assistant to the Executive Director will provide strategic, analytical, project management, and execution support to the Executive Director.

The role will support the Executive Director in translating strategic priorities into actionable initiatives, coordinating cross-functional projects, tracking execution, following up on deliverables, and providing timely insights and updates to support effective decision-making.

The role requires a highly organised, analytical, proactive, and execution-focused individual who can manage multiple priorities, engage stakeholders, and ensure that strategic and business initiatives move from idea to execution and completion.

Key Responsibilities

1. Strategy & Strategic Execution

• Support the Executive Director in developing, translating, and executing strategic priorities and business initiatives.
  
• Conduct research and analysis to support strategic decision-making and business planning.
  
• Support the development of strategic plans, initiatives, presentations, and executive reports.
  
• Translate strategic objectives into clear action plans, milestones, timelines, and measurable deliverables.
  
• Track the implementation of strategic initiatives across relevant businesses and functions.
  
• Monitor progress against strategic priorities and highlight gaps, risks, dependencies, and areas requiring intervention.
  
• Support periodic reviews of strategic initiatives and prepare updates for the Executive Director.
  
• Conduct market, industry, competitor, and business research as required.
  
• Support the assessment of new business opportunities, initiatives, and strategic proposals.
  
• Provide analysis and insights to support the evaluation of business performance and strategic priorities.
  

2. Project Management

• Support the Executive Director in managing strategic and business-critical projects across the Group.
  
• Develop and maintain project plans, trackers, timelines, milestones, and deliverables.
  
• Coordinate project activities across multiple stakeholders and ensure agreed timelines are maintained.
  
• Monitor project progress and proactively identify delays, bottlenecks, and dependencies.
  
• Coordinate project meetings, including agendas, presentations, minutes, and action items.
  
• Follow projects through from initiation to completion, ensuring all deliverables are properly closed.
  
• Prepare project status reports and dashboards for the Executive Director.
  
• Support the implementation of special projects and strategic initiatives assigned by the Executive Director.
  

3. Action Tracking & Follow-Up

• Maintain a central tracker of key priorities, decisions, projects, and action items assigned by the Executive Director.
  
• Follow up consistently with stakeholders on outstanding actions and deliverables.
  
• Ensure action owners understand their responsibilities and deadlines.
  
• Escalate overdue actions, delays, risks, and unresolved issues to the Executive Director.
  
• Provide regular updates on the status of key initiatives and commitments.
  
• Ensure decisions and directives from the Executive Director are properly communicated and followed through.
  
• Maintain visibility of critical deadlines and ensure that important deliverables do not fall through the cracks.
  

4. Business Performance & Operations Support

• Support the Executive Director in monitoring business and operational performance.
  
• Consolidate business updates into clear management reports.
  
• Analyse performance data, identify trends and gaps, and highlight areas requiring attention.
  
• Support business improvement initiatives and process optimisation.
  
• Coordinate cross-functional initiatives requiring collaboration between different teams and businesses.
  
• Assist in identifying business challenges and developing practical solutions.
  

5. Executive Reporting & Management Information

• Prepare concise executive reports, dashboards, presentations, and briefing notes for the Executive Director.
  
• Consolidate information from various stakeholders into clear and actionable management updates.
  
• Track key strategic and business performance indicators.
  
• Highlight key achievements, outstanding issues, risks, and required decisions.
  
• Prepare materials for management, executive, and strategy meetings.
  
• Ensure the Executive Director has timely and accurate information required for decision-making.
  

6. Stakeholder & Meeting Coordination

• Coordinate meetings and engagements involving the Executive Director and key stakeholders.
  
• Prepare meeting agendas, briefing materials, presentations, and supporting documents.
  
• Document key decisions, commitments, and action points.
  
• Drive post-meeting follow-up and ensure agreed actions are completed.
  
• Engage relevant stakeholders across the Group to obtain updates and drive accountability.
  
• Build effective working relationships with business and functional leaders.
  

7. Special Projects & Executive Assignments

• Support the Executive Director on strategic, business, and high-priority assignments.
  
• Undertake research, analysis, and preparation of reports as required.
  
• Support the development and implementation of Group-wide initiatives.
  
• Provide project coordination for high-priority initiatives requiring executive oversight.
  
• Take ownership of ad-hoc projects and ensure timely delivery.
  

Key Deliverables

• Effective execution of the Executive Director's strategic priorities.
  
• Timely completion of projects and strategic initiatives.
  
• Strong visibility of outstanding actions and deliverables.
  
• Consistent and effective stakeholder follow-up.
  
• Timely escalation of risks, delays, and execution gaps.
  
• Quality of strategic analysis and executive reporting.
  
• Improved accountability and execution across assigned initiatives.
  
• Effective coordination of cross-functional projects.
  

Requirements

Qualifications & Experience

• Bachelor's degree in Business Administration, Economics, Finance, Management, Engineering, or a related discipline.
  
• 3–6 years of experience in strategy, project management, business operations, management consulting, PMO, executive support, or a related field.
  
• Experience working with senior executives, business leaders, or cross-functional teams.
  
• Experience managing or coordinating strategic projects is strongly preferred.
  
• Project management certification such as PMP, PRINCE2, Agile, or equivalent is an advantage.
  

Core Competencies

• Strategic thinking and business acumen
  
• Project management and execution
  
• Strong follow-up and accountability
  
• Analytical and problem-solving skills
  
• Stakeholder management
  
• Excellent written and verbal communication
  
• Strong presentation and reporting skills
  
• Organisation and prioritisation
  
• Attention to detail
  
• Proactivity and ownership
  
• Strong sense of urgency
  
• Ability to manage multiple priorities
  
• High level of discretion and confidentiality
  
• Proficiency in Microsoft Excel and PowerPoint
  

Success Profile

The ideal candidate is a strategic thinker and strong executor who can work closely with the Executive Director to move priorities from strategy to action.

They must be proactive, highly organised, commercially aware, and comfortable driving follow-up across stakeholders. The individual should be able to identify what needs to happen, who owns it, when it is due, what may be preventing completion, and what action is required to keep the initiative moving.

This is a strategy, project management, execution, and accountability role, requiring someone who can operate with pace, structure, initiative, and sound business judgment.