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Job Summary
We are seeking an experienced and detail-oriented Housekeeper to maintain high standards of cleanliness, hygiene, presentation, and overall guest comfort throughout the hotel.
Key Responsibilities
1. Room & Facility Cleaning
- Clean and maintain guest rooms, bathrooms, corridors, public areas, and other assigned spaces.
- Ensure guest rooms are properly arranged, cleaned, and prepared according to hotel standards.
- Change bed linens, towels, and other room supplies as required.
- Dust, vacuum, mop, sanitize, and thoroughly clean assigned areas.
- Report maintenance issues, damages, or faulty equipment promptly.
2. Guest Comfort & Service
- Ensure guest rooms are maintained to a high standard of cleanliness and presentation.
- Respond professionally to guest requests relating to housekeeping.
- Handle guest belongings and personal items with care and confidentiality.
- Report lost and found items in line with hotel procedures.
- Maintain a professional and courteous attitude when interacting with guests.
3. Linen & Laundry Management
- Manage the collection, sorting, storage, and distribution of linen and towels.
- Ensure clean linen is properly stored and readily available.
- Monitor linen usage and report shortages or damaged items.
- Assist with laundry duties where required.
4. Cleaning Supplies & Inventory
- Monitor housekeeping supplies, toiletries, cleaning materials, and equipment.
- Ensure supplies are used appropriately and minimize unnecessary wastage.
- Report shortages and request replenishment when necessary.
- Maintain housekeeping equipment in good working condition.
5. Standards & Safety
- Follow established hotel housekeeping procedures and cleaning standards.
- Maintain proper hygiene and sanitation practices.
- Handle cleaning chemicals and equipment safely.
- Follow health and safety procedures always.
- Maintain a safe, clean, and organized working environment.
6. Teamwork & Reporting
- Work effectively with other housekeeping team members and hotel departments.
- Coordinate with the Front Office regarding room status and guest requirements.
- Report completed rooms, outstanding tasks, damages, and other relevant issues to the supervisor.
- Support the housekeeping supervisor in maintaining daily operational standards.
Requirements
- Minimum of 4–5 years of relevant housekeeping experience, preferably in a hotel or hospitality environment.
- Previous experience in guest room and hotel facility cleaning.
- Good knowledge of housekeeping procedures, cleaning techniques, and hygiene standards.
- Ability to use housekeeping equipment and cleaning products appropriately.
- Good attention to detail and ability to maintain high cleanliness standards.
- Ability to work efficiently with minimal supervision.
- Good communication and interpersonal skills.
- Ability to work as part of a team.
- Physically capable of performing housekeeping duties for extended periods.
- Professional, reliable, disciplined, and guest-focused.
Key Competencies
- Hotel Housekeeping
- Cleaning & Sanitation
- Room Preparation
- Linen & Laundry Management
- Inventory Control
- Attention to Detail
- Guest Service
- Time Management
- Teamwork
- Reliability & Professionalism
- Health & Safety Compliance
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