Service Manager

Job Details: Job Location: Lake Charles, LA - Lake Charles, LA, Salary Range: Undisclosed, Since 1939, Scott has been family owned and proud to represent the world’s finest manufacturers of construction equipment and cranes. Today, our team of nearly 400 employees sell, rents and provides top notch service and parts at 16 locations in 5 states. Come join us! Our founder believed that “People are Important” and that is reflected in our values and culture today. Employee benefits is one of the many places that shows. Company Paid BenefitsLife InsuranceLong-Term DisabilityShort Term Disability for employees with 10 years or more of tenureEmergency Travel Assistance Program including ID theft protectionEmployee Assistance ProgramPaid Time Off tiered based on tenurePaid HolidaysWellness program with generous rewardsDiscretionary profit sharing Partially company paid benefitsShared cost of health insurance with substantial employer contribution401K plan with an employer match on the first 6% an employee contributes Available BenefitsDentalVisionAccident InsuranceCritical IllnessHospital indemnity Flexible Spending AccountShort Term DisabilityVoluntary Life TrainingOn the Job trainingIn person and online manufacturer trainingScott Equipment University, a resource for safety, skills and career development training Additional benefitsPrescription Safety Glasses Reimbursement (based on position)Boots reimbursement (based on position) Job Description:This individual is responsible for efficiently managing and directing all aspects of the construction equipment service department and creating new business while maintaining a customer relationship with current customers. This individual will also coordinate activities and cooperate with other departments of the dealership to best serve the needs of the customer and employees. Responsibilities will also include adhering to safety regulations in and out of the service shop and monitoring departmental revenue and expenses.Qualifications: Previous supervisory/management experienceIndustry and/or aftermarket service support experienceStrong customer service skillsExcellent oral and written communication skillsStrong computer skills