Housekeeper

Job DetailsJob Location: Lake Havasu City, AZ 86403Position Type: Part TimeSummary: The Housekeeper is responsible for maintaining a high standard of cleanliness and overall appearance of guest suites and public areas within the resort. This role involves cleaning, organizing, and maintaining guest suites and common areas to provide a welcoming and comfortable environment for all guests. The Housekeeper plays a vital role in delivering exceptional guest experiences through meticulous attention to detail and adherence to cleanliness standards. Key Responsibilities: Room Cleaning:   - Clean and sanitize guest rooms according to the resort's standards, including making beds, dusting, vacuuming, and cleaning bathrooms.   - Replace linens, towels, and amenities as needed.   - Replenish guest room supplies, such as toiletries, coffee, and tea.   - Report any maintenance issues or damages to the Housekeeping Manager. Public Area Maintenance:   - Clean and maintain public areas, including lobbies, hallways, restrooms, and recreational facilities.   - Ensure public areas are clean, organized, and free of hazards.   - Monitor and replenish supplies in public restrooms and other common areas. Guest Interaction:   - Greet guests in a friendly and professional manner.   - Respond to guest requests and inquiries promptly and courteously.   - Provide information and assistance to guests as needed. Inventory Management:   - Monitor and report inventory levels of cleaning supplies, linens, and amenities.   - Ensure proper storage and organization of cleaning supplies and equipment. Adherence to Standards:   - Follow established cleaning procedures and safety guidelines.   - Maintain high standards of cleanliness and hygiene throughout the resort.   - Participate in training and development programs to stay updated on cleaning techniques and safety protocols. Team Collaboration:   - Work closely with other housekeeping staff and departments to ensure efficient operations.   - Assist with special projects and deep cleaning tasks as assigned by the Executive Housekeeper.   - Support and train new housekeeping staff as needed.QualificationsQualifications: Experience:   - Previous experience in housekeeping or a similar role is preferred but not required.   - Basic knowledge of cleaning techniques and equipment. Skills and Abilities:   - Strong attention to detail and organizational skills.   - Ability to work independently and as part of a team.   - Good communication and customer service skills.   - Physical stamina to perform repetitive tasks and lift heavy items (up to 25 lbs). Certifications:   - High school diploma or equivalent is preferred.   - Certification in housekeeping or hospitality management is a plus. Personal Attributes:   - Professional appearance and demeanor.   - Dependable and punctual with a strong work ethic.   - Positive attitude and a passion for providing excellent customer service.   - Ability to handle sensitive and confidential information with discretion. Working Conditions: - Work is primarily conducted in guest rooms and public areas within the resort. - Must be able to work flexible hours, including weekends, holidays, and evenings. - Physical requirements include standing, walking, bending, and lifting for extended periods.