Warranty Service Technician

Job Description:

Warranty Service Technician

Jenkins Plumbing

Position Summary

Jenkins Plumbing is seeking a dependable and experienced Warranty Service Technician to join our team. This position is responsible for diagnosing, troubleshooting, and repairing plumbing-related issues in residential homes covered under warranty. The ideal candidate will have strong plumbing knowledge, excellent customer service skills, and the ability to work independently while maintaining high standards of workmanship.

Key Responsibilities

• Respond to residential plumbing warranty service calls in a timely and professional manner.
• Diagnose and repair plumbing issues, including leaks, fixtures, drains, water heaters, and piping systems.
• Perform warranty repairs in accordance with company standards and applicable plumbing codes.
• Communicate professionally with homeowners, builders, and company personnel.
• Document completed repairs, materials used, and service findings accurately.
• Coordinate with supervisors regarding warranty issues requiring additional attention.
• Maintain company tools, equipment, and vehicles in a clean and organized condition.
• Follow all company safety procedures and policies.
• Ensure customer satisfaction by providing quality repairs and professional service.

Qualifications

• Previous residential plumbing or warranty service experience preferred.
• Strong troubleshooting and problem-solving abilities.
• Knowledge of residential plumbing systems, fixtures, and repairs.
• Ability to work independently and manage assigned service calls efficiently.
• Strong communication and customer service skills.
• Valid driver's license with an acceptable driving record.
• Ability to perform physical tasks associated with plumbing repairs.
• Ability to use mobile devices or electronic systems to document service calls.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to bend, kneel, crawl, climb, and work in confined spaces.
• Ability to work in various indoor and outdoor conditions.

What We Offer

• Competitive compensation based on experience.
• Opportunities for professional growth and advancement.
• Supportive team environment.
• Benefits available to eligible employees.

Apply Today!

If you are a skilled, dependable plumbing professional who takes pride in quality workmanship and excellent customer service, we encourage you to apply!

Join the Jenkins Plumbing team and help us deliver dependable service and quality workmanship to our customers.

Jenkins Plumbing is an Equal Opportunity Employer.

Jasper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.