Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.
While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.
As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.Â
The outgoing and service-oriented Housekeeper provides exceptionally clean guestrooms for guests while following Dutch Wonderland brand quality standards.We are currently looking for a:
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Dutch Wonderland Inn Housekeeper PTRoles & Responsibilities:
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Roles & Responsibilities:Â
Provide exceptional guest service by treating all guests with courtesy and a smileÂ
Respond to all guest requests by delivering any requested items in a timely mannerÂ
Remove all linens per room and replenish with clean linens, assist with laundry
Make the beds as dictated by brand standardsÂ
Remove all trash from trash cans and replace with a clean bagÂ
Monitor the supply of shampoo, conditioner, body wash, and toiletry items in each room; replace low or missing itemsÂ
Dust and polish all fixtures and surfacesÂ
Ensure that windows and mirrors are clean and free of any residueÂ
Immediately report any damages or safety hazards to the maintenance team or lodging leadershipÂ
Place all dirty linens in the designated laundry areaÂ
Vacuum and sweep the floors of each roomÂ
Clean and sanitize all showers, toilets, sinks, countersÂ
Empty all contents from refrigerator, if applicableÂ
Maintain cart and bumpers to avoid damage to walls and doorsÂ
Properly handle, label, stock and store chemicals and cleaning suppliesÂ
Protect guest belongings;Â turn in lost and found items immediatelyÂ
Report room status and maintenance problems accurately and in a timely mannerÂ
Clean and disinfect public areas of the hotel including lobby, public restrooms, tending to trash cans, and outdoor walkways, when neededÂ
Maintain a safe, clean, and organized work environmentÂ
All other duties assigned by leadershipÂ
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Education and Experience:Â
No education requirements for this positionÂ
Previous work experience is not requiredÂ
Language:Â Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.Â
Requirements:Â Â Â
Must be at least 18 years of age to comply with PA Child Labor LawsÂ
Ability to work flexible schedule, including evenings, weekends, and holidaysÂ
Must have reliable transportation to and from your scheduled shiftÂ
Ability to comply with all uniform policiesÂ
Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional mannerÂ
Must possess a strong attention to detail, to quickly notice objects and areas around the property that require attentionÂ
Ability to follow direction, multi-task, and work as part of a team as well as independentlyÂ
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Physical Requirements:Â
Ability to stand, walk, and remain on feet for majority of the workdayÂ
Ability to frequently stoop, twist, kneel, bend, squat, or reach above shouldersÂ
Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or moreÂ
Ability to withstand heat and humidity in certain areas of the hotelÂ
Ability to consistently use hands to grasp, control, move objects/toolsÂ
Ability to tolerate prolonged exposure to dust, dirt, and cleaning chemicalsÂ
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Working Conditions:Â
This role will predominantly be based in an indoor lodging setting, with some exposure to outdoor environmentsÂ
Some exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditionsÂ
Subject to the handling of and exposure to oils, chemicals, detergents, and cleaners Â
Subject to frequent interruptions and may need to reprioritize activitiesÂ
Subject to constant repetitive motionÂ
Potential exposure to bloodborne pathogens; proper PPE is required in these situationsÂ
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Working at Dutch Wonderland is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so.
Palace Perks & Benefits:Â
Flexible scheduleÂ
Ability to cross-train and learn unique skills across various departmentsÂ
Free admission to Dutch Wonderland and all Palace Entertainment parks on your days offÂ
Invitations to exclusive company-sponsored employee events throughout the seasonÂ
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We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Dutch Wonderland. Apply today!Â
Team member benefits:
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Do not miss the chance to spark your career now!
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