Overnight Shelter - Clay Street

The Mission Overnight

The YMCA of the Roses is seeking compassionate and dependable Overnight Shelter Associates for our Low Barrier Shelter at Clay Street in Lancaster City. Help provide a safe, respectful, and welcoming environment while supporting shelter guests throughout the night.

Schedule: Overnight shifts during shelter operations, 7:00 PM–7:00 AM. We currently have full time and part time positions available.

Key responsibilities:
- Support guests with check-in/intake, bed assignments, and basic needs
- Monitor common areas, showers, and overall facility activity
- Provide supplies as needed and help keep spaces clean and orderly
- Use de-escalation/crisis support techniques when situations escalate
- Communicate clearly with teammates and case managers for smooth shift handoff

Required qualifications/skills:
- High school diploma or equivalent (preferred)
- Experience in a shelter or residential setting (preferred)
- Empathy, strong communication, and comfort with diverse populations
- Working knowledge of crisis intervention, conflict resolution, and trauma-informed care
- Ability to follow protocols, protect confidentiality, and work overnight/weekend/holiday shifts

Benefits Include:

• FREE Access to fitness centers and pools at all YMCA of the Roses locations
• Program and lesson discounts

Ready to make nights safer—apply today.

Obtain Criminal background check, Child Abuse Clearance, and FBI fingerprint clearance.