Job Details: Job Location: Lapeer County Central Dispatch E911 - Lapeer, MI, Position Type: Full Time, Education Level: High School, Salary Range: $21.37 - $30.49Hourly, General Summary Under the supervision of the Director of Central Dispatch, performs a variety of secretarial and administrative support tasks. Drafts and types correspondence, prepares requisitions and vouchers and assists with budget preparation, and gathers data and prepares reports. Attends meetings and takes minutes. Performs duties of a Communication Shift Supervisor as needed. Essential Functions Provides secretarial and administrative support to the Director. Receives and screens visitors, telephone calls. Types correspondence, memoranda, and reports. Prepares and maintains policy and procedure manuals and other documents. Establishes and maintains files including personnel records. Attends and takes minutes for the Central Dispatch Authority, Technical Advisory Committee, and various other subsidiary committees. Prepares and disburses minutes. Maintains the budgetary records and enters information to the system. Processes accounts payable by preparing vouchers and requisitions, verifies amount of invoices and account number, and submits invoices. Maintains and assists the Director with budget preparations. Completes research for reports and prepares statistical records and reports. Performs LEIN validations for accuracy and completeness. Receives and processes applications for employment with the Authority, schedules test sites, assists in testing procedures, corresponds with applicants, schedules tests for applicants, and otherwise assists in the employment process. Maintains inventory of office supplies and reorders as necessary. Maintains mailing lists and performs related support tasks. Completes all training required to assist in the functions of a Shift Supervisor during emergencies, and times of staffing shortages. Performs the tasks on a routine basis sufficient to maintain skills. Maintains confidentiality of personnel and administrative documents including typing of negotiations and labor relations matters. Other Functions Reviews, edits and approves payroll for entire staff of the 24/7/365 operation. Prepares outstanding department invoices for payment and enters into online AP system. Manually completes staff schedule to accommodate for time-off requests while taking into consideration minimum staffing requirements, union agreements, and department policies. Posts overtime list and awards overtime. Tracks individual staff training records to ensure compliance with Michigan State 9-1-1 Committee and the International Academies of Emergency Dispatch. Registers staff for requested and/or required training and coordinates travel Completes annual reports for the State of Michigan including the Dispatcher Training Funds Application and the Report to the Legislature. Manually completes staff schedule to accommodate for time-off requests while taking into consideration minimum staffing requirements, union agreements, and department policies. Posts overtime list and awards overtime. Receives payments for State and local surcharges, Freedom of Information Act requests, and tower rentals; prepares advice for deposit to treasury. Maintains surcharge spreadsheet for finance department audit. This list may not be inclusive of the total scope of job functions to be performed. Duties and responsibilities may be added, deleted or modified at any time. Qualifications: Employment Qualifications Education: High school graduation, or equivalent experience, with some advanced coursework preferred in data processing, word processing, accounting and other administrative areas. Experience: Three years of prior experience in police, fire, EMS, or related telecommunications setting. Qualifications: Knowledge of basic payroll and accounting principles, practices and terminology. Proficient in Microsoft Office and G-Suite programs. Ability to use general office equipment (computer, scanner, copy machine, fax machine, printer, adding machine, multi-line phone system). Ability to learn and use payroll and accounts payable software. Ability to understand union contracts. Ability to work well under deadlines and respond to changes in priorities. Ability to work closely with management while being entrusted with sensitive information. Ability to type 45 word per minute. Must possess excellent written and oral communication skills. Other Requirements: Type 45 words per minute after corrections. Meet all requirements for certification as LEIN operator within 6 months of date of hire. Must maintain all certifications required of Shift Supervisor, including LEIN, EMD, and the appropriate level of first aid and CPR certification. The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria. FLSA Status: Non-exempt Workers’ Compensation Code: 8810 Occupational Employment Statistical Code: 55347 Physical Requirements {This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the following requirements and working conditions. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements}: Ability to enter and retrieve information from office files. Ability to enter and retrieve information from computer. Ability to operate communications equipment. Ability to direct, instruct, assign and supervise others. Ability to withstand prolonged periods of sitting. Ability to make quick decisions in critical situations. Working Conditions: Works in inside conditions. Works in area with radio, phone and telecommunications equipment for prolonged periods.
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