The Front Office Lead is a working position with duties for leading the daily workflow of the front office. Schedules patient appointments, greets patients and visitors, answers and directs phone calls, checks patients in and out, verifies insurance eligibility and assists in general office duties.

Candidates must be legally authorized to work in the United States. Please Note: UNLV Health does not provide employment sponsorships or sponsorship transfers for any positions.

ADVANTAGES OF WORKING FOR UNLV HEALTH

Clinic Hours are Monday through Friday, 8AM to 5PM (Actual scheduled hours may vary depending on business need)
12 Full-Day and 2 Half-Day Paid Holidays per year, starting with your first day of employment
20 PTO days per year
3% 401K Contribution, even if you do not contribute (after 90 days of employment)
Medical, Dental, and Vision benefits that start the first of the month following your start date

EDUCATIONAL REQUIREMENTS

High School diploma or GED equivalent

QUALIFICATIONS

Knowledge of electronic medical record system preferred
A minimum of three years experience in healthcare performing like duties is required
Ability to problem solve
Excellent interpersonal communication ability
Excellent customer service skills
Ability to communicate professionally with the public
Knowledge of insurance programs
Math skills to manage cash, change, checks and credit card transactions
Knowledge of operating various types of office machinery (i.e., faxes, typewriters, copier, etc.) and applicable software applications (i .e., Microsoft Word, Excel, etc.)
Knowledge of insurance verification software
Ability to maintain confidentiality and follow PHV HIPAA regulations
Knowledge of medical office scheduling
Knowledge of medical office terminology
Ability to work under fast paced and stressful conditions
Ability to work with frequent interruptions

PHYSICAL REQUIREMENTS

May include standing, sitting, and/or walking for extended periods
May include performing repetitive tasks
May include working with challenging patients and clients
May include lifting up to 25 pounds

UNLV Health will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, or any other category protected by law.

If you have any questions about our interview and hiring procedures, please contact Recruitment at healthjobs@medicine.unlv.edu

Learn more about this Employer on their Career Site

Front Office Lead - ENT