General Manager - Pool Operations

Position Overview:

The primary responsibility of the General Manager – Pool Operations is to assist the Director of Pool Operations in the management of all Venetian Pool decks including food and beverage services. 

All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

Essential Duties & Responsibilities:

• Assist in the implementation of financial objectives relating to beverage, cabana sales, and rentals.
• Ensure that the cleanliness of the pool deck is maintained at all times.
• Ensure good safety practices of employees and guests on all pool decks, assisting in the maintenance of proper emergency and safety procedures.
• Assist in conducting safety training and ensuring that certification is current with state law.
• Hire, Train, and evaluate team members to meet departmental standards and goals.
• Maintain high quality standards in regard to food and beverage presentation, sanitation, and pool safety.
• Manage the seasonal team members: bartenders, cocktail servers, pool attendants, PRD attendants, lifeguards, cabana hosts, liquor runners, bar porters, and PAD specialists.

Additional Duties & Responsibilities:

• Oversee the assignment and evaluation of work, recommend personnel actions consistent with team member performance.
• Plan, attend, and participate in all mandatory staff meetings and training.
• Assist with the Director of Pool Operations with hiring, menu planning, cabana pricing structures, and budget analysis.
• Advocate preventative maintenance and security functions that protect physical assets and personal safety of employees and customers.
• Develop staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures.
• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned

Additional Duties & Responsibilities:

Company Standards of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Additional Duties & Responsibilities:

Minimum Qualifications:

Minimum Qualifications

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High School Diploma or equivalent.
• 5 years of experience in food and beverage required.
• 3 years of experience in leading and mentoring a team of management and non-management personnel.
• Must be able to obtain and maintain a Nevada Gaming Control Board registration, Non-Gaming registration, Health Card, Alcohol Awareness Card (TAM), and any other certification or license, as required by law or policy.
• Ability to communicate clearly and effectively in English, both in spoken and written form.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends, and holidays.

Physical Requirements:

Physical Requirements

Must be able to:

• Lift or carry 50 pounds, unassisted, in the performance of specific tasks, as assigned.
• Physically access all areas of the property and drive areas with or without a reasonable accommodation.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability for prolonged periods of time to walk, stand, stretch, bend, and kneel.
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.

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