Sales Associate

Sales Associate Job Description

About Lucchese
Since 1883, Lucchese has handcrafted the finest Western boots in America. Today we’re an elevated Western lifestyle brand, and our stores are where that heritage comes to life for our clients.

About the Role
As a Sales Associate, you’re a client advisor and brand ambassador. You’ll deliver a personalized, luxury shopping experience, build lasting relationships with our clients, and help your store reach its goals. If you love connecting with people, take pride in great service, and want to represent an iconic American brand, we’d love to meet you.

What You’ll Do

• Create personalized, elevated experiences for every client, anticipating their needs and recommending the right products
• Build long-term client relationships through clienteling and follow-up
• Share the craftsmanship, features and story behind every Lucchese product
• Meet individual sales goals and key performance targets
• Accurately record client and transaction information in our systems
• Follow cash handling, POS and asset protection procedures, and safeguard high-value product
• Maintain visual merchandising standards, support inventory processing and replenishment, and keep the sales floor and stockroom clean and organized
• Support store events and promotions
• Take part in training, seek feedback, and stay current on new product launches
• Work as a supportive teammate and help build a respectful, inclusive store culture

What You Bring

• High school diploma or GED
• 0–2 years of retail or customer-facing experience preferred; luxury, premium or commission sales experience is a plus
• Strong relationship-building and communication skills
• Motivation to hit goals and grow your performance
• Strong attention to detail
• Ability to work independently and as part of a team
• Basic technology skills
• Flexible availability, including evenings, weekends and holidays

Physical Requirements

• Stand and move throughout the store to assist clients (seating is provided when the nature of the work reasonably permits)
• Bend, squat and climb stairs as needed
• Lift up to 30 pounds
• Communicate effectively with clients and teammates