Responsible to greet guests in an upbeat, friendly and courteous manner.
Responsibilities
- Answer incoming reservation calls.
- Complete reservations in the computerized reservation system.
- Keep abreast of all food & beverage venues and menus.
- Check availability on a continuous basis.
- Perform other related duties as assigned.
- Greet guest in a warm and friendly manner.
- Answer the telephone and facilitate guest requests.
- Using the table management system, manage incoming reservations and venue floor.
- Assist with daily administrative work as per direction of the venue manager.
- Perform other related duties as assigned.
Qualifications
- Knowledge of basic food and beverage products.Â
- Ability to perform basic/intermediate math skills.Â
- Ability to operate office equipment and Table Management system.Â
- Ability to read, write, and understand English.
- Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management.Â
- Knowledge, understanding and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels and other instructions.
ADDITIONAL REQUIREMENTS
- Prolonged standing and sitting.Â
- Eye/hand coordination and manual dexterity.
- Ability to distinguish letters, symbols, and colors.Â
- Normal vision and hearing range.
- Work may be performed in small area having a three-foot access.Â
- Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality.
- Relevant experience in high quality, high volume operation preferred.
- High School education or equivalent.
- Food Safety Team Member Training required.
- Training for Intervention Procedures (TIPS) required.
With 2,500 beautifully designed guest rooms and suites showcasing some of the best views in town, Planet Hollywood encompasses more than 100,000 square-feet of gaming, several lounges, various restaurants including Gordon Ramsay BurGR.
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