Old Republic Bitco is seeking is seeking a Sr Claims Specialist to join our regional office located in Atlanta GA. As a respected specialty insurer with 11 branch offices across 10 states, OR Bitco delivers tailored insurance solutions to complex industries such as construction, forest products, and oil and gas. This position is open to a hybrid work arrangement, blending flexibility with meaningful in person collaboration.

At OR Bitco, our work is guided by core values. We care deeply about our people, partners, and customers. We are committed to excellence and accountability. We deliver on our promises with integrity and precision, and we strive to make a meaningful impact in everything we do. These values drive our mission to protect the people and industries that keep America running.

Join the OR Bitco team and be part of a workplace built on collaboration, open communication, and a positive culture that supports growth and success. If you are passionate about operational excellence and ready to make a measurable impact within a growing, industry-leading organization, OR Bitco offers the platform and challenge you have been looking for.

Position Summary:

This position provides key support in the handling of claims across multiple lines of coverage, with a focus on Liability (Commercial Auto, Commercial Property and General Liability). This includes assessing claim coverage, liability, legal and damage issues, and investigating, evaluating, and effectively resolving all assigned claims in a timely manner according to company and regulatory guidelines. Provides a high level of customer service to internal and external business partners.

Primary Responsibilities:

Review, analyze, and interpret policy conditions, exclusions and endorsements to resolve coverage and liability issues for assigned claims
Prepare reservation of rights letters, non-waiver agreements, and coverage disclaimers to address claim coverage issues
Review and evaluate claim reserves to ensure that the respective reserve properly reflects the potential exposure
Investigate claims to evaluate coverage and legal issues, which may include meeting with Insureds and witnesses, and obtaining statements, records, and other evidentiary materials
Provide proper documentation and reporting of investigation and claims handling activities
Negotiates, including through mediation, arbitration, or other court-supervised settlement efforts, settles, and resolves claims with claimants, insureds, and their lawyers; provides appropriate claims resolution documents
Maintain a working knowledge of regulatory and jurisdictional requirements
Provides direction to and management of defense counsel, independent adjusters and other third parties retained to assist in a particular claim
Other duties as assigned

Qualifications:

Minimum of 5 years of experience with the following:
- Coverage Review – interpreting policies, agreements and disclaimers
- Claims Investigation – Statements, authorizations, retention of qualified experts and counsel
- Claims Administration – Reports, review reserves, compliance knowledge of laws and procedures
- Claims Settlement – Preparation of disclaimer letters, releases, and proof of loss statements; participation in legal court proceedings when necessary
Knowledge of coverage, negligence principles, investigation and negotiation techniques
Ability to obtain and maintain state adjusting licenses, as needed
Must be service-oriented, with the ability to provide prompt, efficient, and effective claims and customer service
Ability to communicate clearly and effectively with our customers, claimants, opposing counsel, defense counsel, and members of the public
Ability to manage and organize workload of multiple tasks simultaneously
Excellent judgement, negotiation, and decision making skills
Must be able to travel between different off-site locations or overnight in an expeditious manner
Experience in handling liability claims in one or more of the following states: FL, GA, AL, NC, SC, VA, and PA

Benefits:

Competitive salary paired with a comprehensive benefits package
Generous paid time off, plus 12 paid holidays annually
Comprehensive health coverage, including medical, dental, and vision plans
Additional protection through accident, critical illness, and hospital indemnity insurance
Company-paid life insurance equal to 2× annual salary
Company-paid short-term and long-term disability coverage
401(k) Savings and Profit-Sharing Plan through Old Republic
Ongoing education, training, and professional development opportunities
Support for industry certifications and insurance designations, including financial assistance
Flexible scheduling with a two-hour window for start and end times within a 7.5-hour workday
Opportunities to give back through corporate philanthropy and community service initiatives
Optional benefits including travel, commuter, and pet insurance
Employee wellness support through a dedicated fitness program

Learn more about this Employer on their Career Site

Sr. Claims Specialist