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Guest Service Associate - Pretzel Shop

Kitchen Kettle Foods
Posted 2 months ago, valid for 9 days
Location

Leacock, PA, US

Salary

$13 - $15 per hour

Contract type

Part Time

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Sonic Summary

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  • Kitchen Kettle Village is hiring part-time Guest Associates for MOMS Pretzels in Intercourse, PA, offering a salary of $13-$15 per hour plus tips based on experience and availability.
  • The role emphasizes exceptional guest experiences, food safety compliance, and maintaining a clean work environment while efficiently handling transactions.
  • Ideal candidates should possess skills in pretzel baking, guest service, and thrive in a fast-paced food service setting.
  • Applicants are expected to have flexible scheduling availability, particularly on weekdays and at least two Saturdays per month, with an expected workload of 20-34 hours per week.
  • The position requires excellent communication, teamwork, and problem-solving skills, with a focus on creating memorable experiences for guests.


GUEST ASSOCIATE

MOMs Pretzels Pretzel Shop – Kitchen Kettle Village

 

Intercourse, Pa | Part-time | $13-$15 per hour + tips (based on experience and availability)

 

Kitchen Kettle Village is seeking enthusiastic team members for MOMS Pretzels. This role focuses on spreading happiness by ensuring exceptional guest experiences, maintaining a clean and safe environment, and efficiently handling guest transactions while meeting food safety standards. The ideal candidate will excel at pretzel baking, guest service, and working in a fast-paced food service environment.

 

Vision: Spreading Happiness

Mission: Creating Exceptional Experiences and Lasting Memories

Values: Create WOWs, Embrace Change, Have Fun, Think, Build Relationships, Work Safe Work Smart, & We Before Me

 

Perks & Benefits

  • Family-owned and operated since 1954
  • Non-traditional retail and food service hours - Closed evenings and Sundays
  • Scheduling flexibility for work/life balance
  • 20% discount at all Kitchen Kettle Foods and Burnley Enterprise shops
  • Employee fun days
  • Learning and development opportunities

 

What You'll Do

  • Provide outstanding guest service by greeting and acknowledging every guest, maintaining high standards, and demonstrating solid product knowledge
  • Record HACCP logs daily to ensure food safety compliance
  • Greet every guest in a positive and professional manner
  • Demonstrate skill and efficiency in properly baking pretzels and handling money
  • Follow opening, closing, and daily operating/cleaning procedures
  • Participate in daily sales promotions to pursue shop goals
  • Maintain a clean and sanitary work area at all times
  • Assist in keeping condiments and paper supplies stocked and clean
  • Handle money transactions and interact professionally with guests
  • Balance deposits against daily sales and report any overages, shortages, or discrepancies

 

What You Bring

  • High level of confidentiality and ethical conduct
  • Communication excellence
  • Problem solving skills
  • Teamwork orientation
  • Attention to detail
  • Stress management / composure
  • Ability to adapt to a changing environment


For a complete description of this position, please review the attached full job description. The attachment includes detailed information about the essential functions, competencies, work environment, physical demands, position type, expected hours of work, and other job-related details.

 






Closed evenings and Sundays | Flexible schedule | Weekday daytime availability required | At least two Saturdays per month required
20-34 hours per week


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