Cafe Sales Associate

Category, Location, Reporting, and Level

• Position: Part-time, Nonexempt
• Location: Leawood
• Division: Locations
• Reports Directly to: Café Manager
• Job Level: Individual Contributor

Job Summary  

The Café Sales Associate is responsible for maintaining outstanding customer service, generating sales, and merchandising.

Essential Responsibilities and Expectations: 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Position-Specific 

• Assist in daily coffee and food service operations.
• Efficiently ring up sales promptly and accurately in the store’s Point of Sale (POS) system.
• Assist in receiving vendor products. This may include purchasing, physically picking up, and delivery items from local wholesale clubs and other vendors. 
• Efficiently prepare all items offered in the café while following established café procedures. 
• Prepare and ensure all internal catering orders are acknowledged, prepared, and delivered to the church’s ministries with excellent quality and on a timely basis. This may be during off-hours, as needed.
• Model behavior with respect to excellence in customer service, selling skills, merchandising, loss prevention, housekeeping, and stock maintenance.
• Ensure that requirements for appropriate sanitation and safety levels in respective area are met.
• Maintain an attractive, inviting space which encourages congregants to fellowship and purchase quality products.
• Help with periodic inventory of café supplies.
• Maintain staff, volunteer, and guest relationships.
• Other duties as assigned.

Churchwide 

• Follow Jesus and engage in the “five essential practices” of the Christian life: worship, study, serve, give, and share.
• Support the church’s purpose of “building a Christian community where non-religious and nominally religious people become deeply committed Christians.”
• Exemplify the church’s values and support its theological direction as a United Methodist Church.

Competencies

• Adapting – remains flexible and modifies behaviors quickly to help the church meet the dynamic needs of congregants and employees.   
• Following Processes – gets work done as effectively and efficiently as possible by following optimal processes.  
• Problem Solving – makes good decisions quickly, solves problems effectively to help move the church forward.
• Resourcing – secures and deploys resources as effectively and efficiently as possible.
• Team Building – forms highly effective teams, whether supervised or informal, where individuals with diverse skills achieve ambitious goals. 

• High School education preferred.
• Experience in food and customer services and/or a coffee shop are preferred.
• Proficient in email and word processing functions.
• Physical ability: Must be able to physically lift, push, or pull up to 40 pounds and able to stand for up to 6-8 hours.