Substance Abuse Prog Specialist

PCG is seeking a Drug-Free Workplace Program Specialist for its corporate office in Lenexa, KS.

The DFWP Specialist administers the company’s comprehensive drug and alcohol testing programs, serving as an internal subject matter expert to support compliance, workplace safety, and employee well-being.

We’re seeking a detail-focused professional to coordinate program activities, process and validate records, assess compliance, and manage cases in accordance with established procedures. The role requires exceptional attention to detail, strong analytical skills, sound judgment, effective communication, and outstanding customer service. Prior experience with drug and alcohol testing programs is helpful but not required.

Key Responsibilities:

• Serve as an internal subject matter expert on workplace drug and alcohol testing policies and program requirements, providing guidance and support across all levels of the organization.
• Contribute to the development, administration, and enforcement of workplace testing policies, procedures, and processes in accordance with industry standards and applicable contractual and legal requirements.
• Review and analyze drug-free workplace requirements in company policies, union agreements, project and customer contracts, and applicable laws to determine program-specific obligations, implement appropriate protocols, communicate requirements, and monitor compliance.
• Maintain a working knowledge of U.S. Department of Transportation (DOT) drug and alcohol testing requirements, including 49 CFR Part 40; monitor federally regulated testing activities and associated documentation for completeness and compliance.
• Monitor and prioritize internal and external inquiries, providing timely guidance on drug-free workplace programs, procedures, and related concerns.
• Coordinate testing, validate and record results across internal and external platforms; determine and communicate compliance and eligibility status based on varying program criteria and applicable laws.
• Manage drug and alcohol program cases, including policy violations, medication safety concerns, accommodation-related inquiries, and treatment referrals; determine and communicate appropriate actions, monitor cases through completion, and escalate as needed.
• Maintain complete, accurate, and current documentation of program activities and cases, including correspondence, supporting documents, detailed case notes, and outcomes.
• Compile, reconcile, and maintain accurate program data; prepare recurring reports, dashboards, and workforce metrics to support compliance monitoring, program evaluation, and reporting requirements.
• Maintain vendor accounts and partnerships with third-party administrators, collection sites, occupational health providers, laboratories, medical review officers, and other testing partners.
• Review, verify, and process testing vendor invoices, including accurate accounting allocations and resolution of billing discrepancies.
• Develop substance abuse prevention materials and deliver training to employees and supervisors to promote awareness of company policies and procedures.
• Provide on-call support outside regular business hours for time-sensitive testing events and investigations, as assigned.

Salary range: $57,000–$71,000 annually, plus eligibility for a non-guaranteed annual bonus.

Basic Requirements:

• Associate’s degree or at least two years of relevant work experience in Human Resources, Business Administration, Risk Management, Legal, or a related field.
• Exceptional attention to detail, including the ability to maintain complete and accurate records, verify information, identify discrepancies, and reconcile data across multiple systems and sources.
• Demonstrated ability to perform highly detailed, process-driven work accurately and consistently, evaluate varying requirements and decision factors, and develop practical solutions that support compliance.
• Strong analytical, research, and problem-solving skills, with the ability to independently gather facts, interpret program requirements and testing specifications, assess compliance, identify risk, and determine when escalation is needed.
• Sound judgment and discretion in handling confidential employee, medical, and compliance information.
• Strong organizational and time-management skills, with the ability to independently prioritize a high volume of work, respond effectively to urgent matters, and carry assignments through completion.
• Excellent written and verbal communication skills, with the ability to explain complex or sensitive information clearly and confidently to employees at all levels and external partners.

• Proficiency with Microsoft 365 applications and document management tools; ability to learn and independently use internal HR, risk management, and reporting systems, as well as external vendor platforms.
• Strong numerical accuracy and reconciliation skills, with the ability to identify appropriate accounting allocations, verify invoice charges, and resolve billing discrepancies.

• Commitment to high standards of customer service, accuracy, and quality.
• Ability to work collaboratively and provide responsive customer service to employees, supervisors, vendors, customers, and other stakeholders.

Preferred Qualifications:

• Experience as a Designated Employer Representative (DER), Human Resources representative, or in a related role supporting workplace policy administration and compliance.
• Previous exposure to unionized construction industry
• Knowledge of human resources processes and best practices in a multistate environment.
• Experience developing dashboards, compliance tools, process documentation, or training materials.

Benefits

At Performance Contracting, our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life. 

In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer:

• Competitive pay 
• Incentive bonus plan
• Employee stock ownership plan (ESOP)
• 401(k) retirement savings plan with match
• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option
• Life insurance, AD&D, and disability benefits
• Employee assistance program (EAP)
• Flexible paid time off policy and paid holidays

PCG provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

PCG is a background screening, drug-free workplace. In accordance with the provisions of Tennessee Code Annotated (T.C.A.), Title 50, Chapter 9, PCG’s Drug-Free Workplace Program includes drug and alcohol testing as part of the hiring process and throughout employment, as applicable.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

NOTICE TO STAFFING FIRMS, AGENCIES AND EMPLOYMENT VENDORS:

Performance Contracting Group and its affiliates will not accept unsolicited resumes from third party recruiters without a signed Fee Agreement in place AND a candidate has been submitted into our applicant tracking system (Dayforce). Vendor solicitation should be directed to the Corporate Recruitment Department directly; as such, firms that circumvent the required compliant process will be barred from submitting candidates. In the absence of a signed fee agreement AND proper resume submission, PCG does not recognize any claim on a candidate by a third party, will consider unsolicited resumes the property of the company and reserves the right to engage and hire those candidates without any financial responsibility to the third-party vendor. 

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