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Lewisburg, PA
Control room worker
Switchboard Operator I - Lewisburg PRN - Days/Evenings/Nights

Sonic Summary

The position involves providing hospital telecommunication services by operating a telephone console and related equipment to manage incoming and outgoing calls.
Candidates should have experience in telecommunications and be able to maintain records related to calls and on-call employees.
The role requires initiating appropriate responses for various emergencies and resolving pager issues for resident staff.
This is a PRN position with rotating shifts, including days, evenings, and nights, from 6a-2p, 2p-10p, and 10p-6a.
The salary for this position is competitive, and candidates are expected to have at least one year of relevant experience.

General Summary

Provides hospital telecommunication service through the operation of a telephone console and support equipment to route incoming and outgoing calls through the use of telephones, pagers, visual paging system, radio or computer to connect communication between visitors, callers, staff, patients and patients' families. May maintain records related to telecommunications (e.g. long distance phone calls, on-call employees, pages). Initiates appropriate response personnel for various emergency (e.g., heart arrest, fire and trauma calls) and disaster situations. Problem solves pager issues for resident staff. Evaluates service complaints and determines corrective action. Initiates requests for telephone service and repair of malfunctioning equipment and maintains related records. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Shift

PRN, Days/Evenings/Nights

6a-2p, 2p-10p, 10p-6a. Rotating shifts vary as needed

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Switchboard Operator I - Lewisburg PRN - Days/Evenings/Nights