Warehouse Retail Operations Associate

We are seeking a dependable and hardworking Warehouse Retail Operations Associate to join the Keeneland Shop team during peak times. This role is responsible for supporting daily E-commerce fulfillment operations, receiving and transferring merchandise to and from satellite locations while maintaining a safe and organized warehouse environment.

RESPONSIBILITES

• Pick, pack and ship online customer orders accurately and efficiently through Shopify E-commerce platform
• Process returns and exchanges according to company procedures
• Assist with receiving, processing and transferring merchandise to satellite locations
• Ensure orders are shipped in a timely manner to meet customer expectations
• Assist with customer service inquiries
• Work collaboratively with E-commerce Operations Manager and Retail Marketing Manager on various E-Commerce & marketing needs
• Maintain cleanliness and safety standards throughout the warehouse
• Follow company policies and warehouse procedures

QUALIFICATIONS

• High school diploma required
• Previous warehouse, retail, or fulfillment experience is a plus; Shopify experience preferred
• Ability to lift and move packages & bins up to 50 pounds
• Comfortable standing, walking, bending, and lifting throughout shifts
• Strong attention to detail and organizational skills
• Basic computer and scanner/device proficiency
• Ability to work in a fast-paced environment
• Dependable attendance and positive attitude

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands and fingers to handle merchandise or use terminals and computers; reach with hands and arms; climb or balance; and talk or hear. The employee must regularly lift and/or move up to 50 pounds on a regular basis. Specific vision abilities required by this job include distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

This position will require attendance during race meets (Wednesday – Sunday).

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.