SHOP FOREMAN - Lexington

Job DetailsJob Location: Lexington, KY 40505Build a Career That Makes a Difference Every Day! At Superior Van & Mobility, we believe a great career is about more than turning wrenches—it’s about using your skills to help people regain their independence. As a trusted leader in the automotive mobility industry, we provide wheelchair-accessible vehicles, adaptive driving equipment, lifts, and other mobility solutions for individuals with disabilities, veterans, and families. We’re looking for an experienced Shop Foreman to help lead our service team and keep our shop running safely, efficiently, and at its best. If you’re an experienced automotive professional who enjoys leading a team, solving problems, working with customers, and still getting your hands dirty when needed, this could be the opportunity for you. As Our Shop Foreman, You’ll: Lead the Shop Direct and prioritize the daily workload for Service Technicians Review upcoming work orders and help ensure the shop is prepared for the next day’s schedule Distribute jobs and verify that technicians have the parts and information needed to complete their work efficiently Assist in supervising, supporting, and training technicians Help maintain a clean, safe, organized, and productive shop environment Work closely with the General Manager to keep service operations running smoothly and efficiently Take Care of Our Customers Serve as a key point of contact for service customers from the beginning to the end of their service experience Listen to customer concerns and help determine their service and repair needs Provide professional, knowledgeable, and friendly customer service Stay current on new mobility products, features, and accessories and communicate their benefits to customers Keep Work Moving Prepare work orders and identify parts needed for upcoming jobs Assist with service scheduling to help maximize shop productivity and billed hours Coordinate with the Office Administrator and General Manager regarding parts, scheduling, and customer needs Assist with inventory control, including organization, audits, ordering, receiving, and shop supplies Ensure parts are properly accounted for and available to technicians when needed Work with the General Manager to prepare used vehicles for sale Step In as a Technician When Needed As Shop Foreman, you’ll lead the team—but you’ll also be ready to jump in and help when needed. This may include: Diagnosing mechanical or equipment issues Installing, maintaining, troubleshooting, and repairing adaptive mobility equipment Working with driving aids, restraint systems, wheelchair lifts, and other mobility equipment Completing repairs and installations according to company and National Mobility Equipment Dealers Association (NMEDA) standards Documenting problems, repairs, and corrective actions accurately QualificationsWhat We’re Looking For Our ideal Shop Foreman is someone who can lead by example. You’re organized enough to manage the flow of the shop, technically skilled enough to support your technicians, and personable enough to communicate confidently with customers. You’ll also bring: 3–5 years of automotive industry experience High school diploma; additional education or technical training is a plus Valid driver’s license Strong mechanical, analytical, and problem-solving skills Excellent organizational skills and attention to detail Ability to manage multiple jobs, priorities, and people at the same time Strong written and verbal communication skills A team-oriented attitude and the ability to lead with professionalism, tact, and respect A commitment to providing an outstanding customer experience Physical & Work Requirements This is an active, hands-on position. Candidates should be able to stand, walk, bend, kneel, crouch, reach, and work in and around vehicles for extended periods. The position requires the ability to occasionally lift and/or move up to 50 pounds and may involve occasional exposure to outdoor conditions, shop noise, and typical automotive service environments. Limited travel to other locations may occasionally be required. Bring Your Experience. Lead a Team. Make an Impact. At Superior, the vehicles and equipment we service aren't just about transportation—they help give our customers freedom, mobility, and independence. As our Shop Foreman, you’ll have the opportunity to lead a skilled service team, solve new challenges every day, and see firsthand how the work you do makes a difference in people's lives. If you're ready to take the next step in your automotive career and want your work to have a greater purpose, we invite you to join the Superior Van & Mobility family!