Social Services Case Manager (IDD/PASRR) Team Oriented!

If you are mission driven and want to help the lives of people in your community, we have a place for you on our Team!  

The Case Manager and Support Broker coordinates services for individuals who have been awarded funding through the Supports for Community Living, Michelle P., or Acquired Brain Injury waiver; who have been deemed eligible for PASRR Specialized Services; or who participate in the State General Funds program. The Case Manager and Support Broker is a positive team player that promotes a culture of inclusion and participation. 

Required Education and Experience

• Bachelor’s degree in a human service field
• Valid driver’s license and proof of current auto insurance and reliable transportation

Preferred Education and Experience 

• Experience working with IDD population and Medicaid Waiver programs 
• SCL (Supports for Community Living) Intellectual Disability Professional   

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Case Management

• Complete assessments to determine eligibility for ongoing services
• Maintain client plan of care that is reflective of needs as identified by the interdisciplinary team
• Develop a crisis prevention plan and connect participants with additional community-based services to help prevent institutionalization
• For PASRR Specialized Services, ensure services begin within mandated timelines specified by state contracts
• Complete monthly reporting requirements to state entities and management, as required
• Process employee paperwork and coordinate training before service provision
• Complete required documentation and training
• Participate in and promote performance improvement activities

Cost Containment and Productivity

• Work collaboratively with other region-wide programs to determine services offered in the region
• Ensure that staff and other recourses within the region are utilized in a manner that optimizes the service delivery system

Teamwork                                                       

• Communicate in all directions in a manner that is positive, productive, and supportive of teamwork, innovation, and collaboration
• Create and maintain a regional culture of inclusion focused on growth and improvement
• Work collaboratively with management teams to ensure quality service delivery
• Attend regular staff meetings

Business Development and Marketing

• Identify potential growth areas for business development and work collaboratively with others to plan and implement as appropriate
• Seek new sources of revenue and funding
• Develop and maintain productive relationships with key community stakeholders
• Identify opportunities to promote and market New Vista services

Non-Essential Functions

• Special projects as assigned by the Case Management and Support Broker Supervisor or Developmental Services Manager
• Perform other related duties as assigned by supervisor or another designee

Supervisory Responsibility

This position has no supervisory responsibilities.

While we welcome all to apply, there are some position specific background stipulations that must be met to comply with various regulatory and contractual requirements.

New Vista prohibits discrimination and harassment against any applicant, employee or contractor based on sex, race, color, age, national or ethnic origin, religion, physical disability, mental disability, genetic information, marital status, sexual orientation, gender identity or expression, citizenship, pregnancy or maternity, protected veteran status, or any other basis prohibited by applicable federal, state or local law.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, working conditions, promotion, termination, layoff, recall, transfer, leaves of absence, wage and salary administration, employee benefits and training. It is also the company’s policy to prohibit all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, encouraged another to complain, participated in an investigation into such complaints, or opposed unlawful discrimination.