EHR Analyst

Job Details: Job Location: Lincoln Surgical Hospital - Lincoln, NE, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: Day, Lincoln Surgical Hospital is seeking a knowledgeable and customer-focused EHR Analyst to join our team. This role is responsible for the maintenance, support, implementation, and optimization of our Electronic Medical Record (EMR) system and related healthcare applications. The ideal candidate will enjoy solving complex technical issues, collaborating with clinical and operational departments, and delivering exceptional customer service. Schedule Monday-Friday Flexible scheduling between 6:00 AM and 5:00 PM Participation in an on-call rotation every 3 weeks 10-day rotation (Monday-Sunday) Weekday coverage: 7:00 PM-7:00 AM 24-hour coverage on Saturdays and Sundays What You'll Do Provide primary support and problem resolution for EMR and healthcare information systems. Install, configure, maintain, and support system hardware, software, interfaces, and operating systems. Assist with system implementations, including build, testing, installation, training, and go-live support. Act as the primary point of contact for departments regarding system concerns, access privileges, terminal devices, peripherals, storage issues, and system performance. Analyze and troubleshoot system issues, independently resolving problems whenever possible and escalating when necessary. Perform root cause analysis and recommend proactive solutions to prevent recurring issues. Research, install, configure, maintain, troubleshoot, and upgrade hardware and software environments. Work closely with technical and operational teams to ensure connectivity, compatibility, and optimal system performance. Create and maintain documentation related to systems, procedures, support requests, and change management activities. Stay current on emerging technologies and industry best practices to continually improve system performance and user experience. Maintain the highest level of confidentiality and compliance with HIPAA regulations and organizational policies. Respond to routine support issues and escalate advanced technical problems as appropriate. Run standard reports from MEDITECH and Data Repository. Monitor application dashboards and interface status alerts.Qualifications: What We're Looking ForRequired Qualifications Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, or a related field; or an equivalent combination of education and experience. Strong troubleshooting and problem-solving skills. Experience supporting multi-user operating systems, software applications, and hardware environments. Exceptional customer service and communication skills. Ability to manage multiple priorities and work independently in a fast-paced healthcare environment.Preferred Qualifications Experience supporting Electronic Medical Record (EMR/EHR) systems. Basic SQL knowledge. HL7 and FHIR knowledge. Experience with system implementations, interface support, application testing, and validation. Knowledge of HIPAA requirements and healthcare technology environments. Why Join Lincoln Surgical Hospital?At Lincoln Surgical Hospital, we are committed to supporting our employees both personally and professionally. We offer a comprehensive benefits package that includes: Medical, Dental, and Vision Insurance Life Insurance Paid Time Off Tuition Reimbursement Flexible Spending Accounts (FSA) 401(k) with Company Match Short- and Long-Term Disability Coverage 24/7 Onsite Wellness Center Join a team that values innovation, collaboration, and exceptional patient care. If you're passionate about healthcare technology and making a difference behind the scenes, we'd love to hear from you!