Systems Administrator-Assigned

Job Details: Job Location: Lincoln O Street Location - Lincoln, NE, Position Type: Full Time, Salary Range: $45000.00 - $55000.00Salary/year, Job SummaryThe Systems Administrator - Assigned serves as the primary onsite IT resource for a designated healthcare client. This individual works from the customer location on a full-time basis and acts as a trusted extension of both the client organization and Eakes. The role requires strong communication skills, a sense of urgency, independent decision-making, and the ability to deliver high-quality technical support and customer service in a healthcare environment.Primary Job Duties/Responsibilities             Maintain a full-time onsite presence at the assigned customer location.              Serve as the primary day-to-day IT contact for customer staff and leadership.              Respond to technical issues with urgency and professionalism.              Provide support for desktops, laptops, printers, Microsoft 365, user accounts, and basic networking issues.               Document all work accurately within the ticketing system.               Communicate clearly with end users, customer leadership, vendors, and Eakes Managed IT staff.               Escalate issues to higher-level engineering resources when necessary.               Identify recurring issues and opportunities for operational improvement.               Participate in Eakes meetings, training events, and required team activities.                Assist with workstation deployments, application support, onboarding, offboarding, and routine IT maintenance. OTHER DUTIES AS MAY BE ASSIGNEDQualifications: QualificationsRequired Qualifications            2+ years of IT support experience in a help desk, service desk, desktop support, or managed services environment.            Strong communication and customer service skills.            Ability to work independently with minimal supervision.            Strong organizational, troubleshooting, and time-management skills.            Working knowledge of Microsoft Windows, Microsoft 365, Active Directory, endpoint management, and common business applications.            Ability to prioritize competing requests and maintain a high level of responsiveness.Preferred Qualifications            Prior experience working in a healthcare or medical environment.            Experience supporting HIPAA-regulated organizations and handling sensitive information appropriately.            Experience working within an MSP environment.            CompTIA A+, Network+, Microsoft, or comparable certifications.            Experience supporting basic networking, wireless connectivity, and line-of-business applications.Other            Ability to be a self-starter and work with a team            Exceptional customer service skills            Excellent interpersonal skills            Creative problem solver            Strong communication skills            Travel as necessary to customer locations            Valid driver's license and good driving record            Ability to lift 60 pounds as needed during workday