Endpoint & Workplace Services Team Leader

We're fast learners, hard workers, naturalcollaborators... and we Make Modern Happen!

Our ambition is to unlock the potential of our digitalworld so that organisations everywhere can innovate and thrive securely. We aimto achieve this goal by bringing together the world’s most talented people andthe most powerful technologies, combining them to address our customers'challenges and to build something stronger together.

If you share our vision, join us!

Right now, we are looking for an Endpoint & Workplace Services Team Leader to integrate our internal team.

Your responsibilitiesinclude:

• Lead and develop EUC and UCC teams,managing workload, performance, on-call coverage, and career progression.
  
• Act as the final technical escalationpoint for complex endpoint, collaboration, security, and application deploymentissues.
  
• Define and govern endpoint architecture,including Microsoft Intune, Autopilot, SCCM, application packaging, patchmanagement, security baselines, and Windows lifecycle management.
  
• Drive endpoint security and compliancethrough Defender for Endpoint, BitLocker, AppLocker, Conditional Access, andgovernance frameworks.
  
• Lead DEX and automation initiativesusing tools such as Nexthink, PowerShell, Terraform, and Infrastructure-as-Codepractices.
  
• Oversee CMDB accuracy, reporting, vendormanagement, and operational governance.
  
• Collaborate with internal teams,clients, and international counterparts to ensure service consistency,continuous improvement, and adherence to SLAs.
  
• Support recruitment, onboarding,mentoring, and knowledge-sharing across the EUC function.
  

You must have:

• 7+ years of experience in endpointengineering, architecture, and support, including 2+ years in a leadershiprole.
  
• Strong expertise in Microsoft Intune,Windows Autopilot, SCCM, Microsoft 365 endpoint management, and securitytechnologies.
  
• Experience with application packaging(MSI, MSIX, IntuneWin), patch management, Windows Update for Business, anddeployment automation.
  
• Advanced knowledge of Defender forEndpoint, BitLocker, AppLocker, and endpoint hardening best practices.
  
• Experience with Nexthink (or equivalentDEX platform), ServiceNow, and automation frameworks such as PowerShell orTerraform.
  
• Strong stakeholder management,governance, reporting, and communication skills in English (B2+).
  
• Experience leading technical teamswithin managed services or operational environments.
  

We value:

• Experience in MSP, telecommunications,or financial services environments.
  
• Knowledge of RoboPack or similarapplication packaging solutions.
  
• Microsoft, CompTIA, security, orendpoint management certifications.
  
• Familiarity with Microsoft Copilot,AI-driven endpoint management, and regulatory frameworks such as DORA, FCA, orPRA.
  

We offer:

• Regular professional development;
  
• Health insurance, with family package;
  
• Office facilities for meals and snacks;
  
• Regular teambuilding programs;
  
• Friendly workplace.
  

Workplace: Lisbon - Hybrid

Claranet, Make modern happen!