Dental Treatment Coordinator

Dental Treatment Coordinator (Full-Time) – Litchfield Smiles

Job Title: Dental Treatment Coordinator (Full-Time)

Location: Litchfield Park, AZ (West Valley / Phoenix Metro Area)

Compensation: $20.00 – $24.00 / hour + Monthly Team Performance Bonus Potential!

Schedule: Full-Time | Mon & Tue 8:30 AM – 5:00 PM | Wed & Thu 6:30 AM – 3:30 PM | Fri 8:00 AM – 1:00 PM

Why You'll Love Working With Us

At Litchfield Smiles, we want to be more than just a "normal" dental office. Led by Dr. Seraphim Moreira and Dr. Spencer Myler, our practice is built on a commitment to judgment-free, patient-centered care, advanced dental technology, and building genuine, lasting relationships with the families we serve across the West Valley.

We take pride in making dental care comfortable, convenient, and transparently affordable. When you join our fast-paced, friendly team, you aren't just filling a position-you become a valued pillar of an office that truly puts patients first and directly rewards its team members for our collective success through monthly performance bonuses!

The Role: What You'll Do

As our Dental Treatment Coordinator, you are the vital financial and relational bridge between our clinical team and our patients. You will empower patients to move forward with their health by presenting comprehensive doctor-recommended treatment plans, navigating insurance benefits, explaining transparent financial options, and closing cases with high empathy and expertise.

Key Responsibilities:

• Treatment Presentation & Case Acceptance: Partner closely with our clinical providers to present comprehensive, multi-phase treatment plans to patients in clear, approachable, and compassionate terms.

• Financial Counseling & Closing: Guide patients through investment options, insurance co-pays, deductibles, and in-house/third-party financing solutions (such as CareCredit) to seamlessly close treatment plans.

• Insurance Navigation: Verify dental insurance coverage, handle pre-authorizations, and ensure a smooth, predictable financial breakdown for every patient prior to care.

• Schedule & Patient Flow Optimization: Keep the practice schedule efficient and productive by monitoring unscheduled treatment pipelines and proactively following up with patients.

• Patient Experience: Greet patients with warmth and executive professionalism, ensuring a welcoming, judgment-free environment from consultation to checkout.

Qualifications & Required Skills

• Experience: 1+ year of direct dental front-office or treatment coordination experience strictly required.

• Technical Acumen: Strong familiarity with dental terminology, treatment plan breakdown structures, and insurance verification workflows.

• Communication & Closing Skills: Exceptional interpersonal, listening, and persuasion skills with a proven ability to help patients overcome financial hurdles and accept necessary care.

• Culture Fit: A fast-paced, friendly, and detail-oriented team player who thrives in a supportive, patient-first environment.

What We Offer (Benefits)

• Competitive Base Pay: $20.00 – $24.00/hour (commensurate with experience)

• Monthly Bonus Potential: Direct participation in monthly team performance bonuses!

• Comprehensive Benefits Package: Medical, Dental, and Vision coverage, 401(k), Paid Time Off (PTO), and Holiday Pay

Ready to Join Our Team?

If you are a friendly, driven dental professional ready to build a rewarding, long-term career with a top-tier practice in the West Valley, we want to hear from you! Apply today with your updated resume to take the next step in your career with Litchfield Smiles.