Sales Engineer-Digital Health & RCM

Job DetailsLevel: ExperiencedJob Location: MedEvolve Inc - Little Rock, AR 72201Position Type: Full TimeEducation Level: Bachelor'sJob Category: SalesPre-Sales & Solution Design Own technical discovery: conduct in-depth needs assessments with prospects to surface RCM pain points, workflow inefficiencies, and integration requirements. Provide compelling product demonstrations to new business opportunities, translating MedEvolve's Effective Intelligence® platform capabilities into clear ROI narratives tailored to each prospect's revenue cycle environment. Respond to RFPs, RFIs, and security questionnaires with technically accurate and commercially compelling content. Build custom proof-of-concept workflows and sandbox environments to de-risk technical objections during the sales process. Lead scoping sessions to define integration requirements, data migration paths, and go-live timelines. RCM & Domain Expertise Act as the subject matter expert on end-to-end revenue cycle workflows: patient access, charge capture, coding, claims submission, payer adjudication, denial management, and payment posting. Advise prospects on industry benchmarks, compliance standards (HIPAA, CMS guidelines), and best practices for optimizing net collection rates and reducing days in AR. Translate complex billing regulations and payer rules into clear product requirements and sales narratives. Stay current on payer policy changes, ICD-10/CPT coding updates, and CMS reimbursement rule changes to inform prospect conversations. Technical Integration & Architecture Guide prospects through integration architecture discussions including EHR/PM connectivity (Epic, Athenahealth, eClinicalWorks, Greenway, NextGen, etc.), HL7/FHIR standards, and API-based data exchange. Collaborate with Implementation and Engineering to validate technical feasibility prior to contract execution. Document integration specifications and solution designs to facilitate smooth Sales-to-Implementation handoff. Evaluate prospect IT environments and surface risks or dependencies that could impact go-live success. Cross-Functional Collaboration Partner with Account Executives as the primary technical resource across the full sales cycle. Provide structured feedback to Product and Engineering based on prospect objections, feature gaps, and competitive intelligence gathered in the field. Participate in trade shows, conferences, and webinars as a MedEvolve thought leader. Contribute to Sales Enablement by developing technical playbooks, competitive battlecards, and demo scripts. Customer Success Transition Lead transition briefings with Implementation and Customer Success post-contract, ensuring all technical and operational commitments are documented. Support pilot programs and early deployments to validate solution performance and accelerate customer time-to-value. Qualifications REQUIRED QUALIFICATIONS   5+ years of experience in a Sales Engineer, Solutions Consultant, or Pre-Sales role within healthcare IT or digital health. Demonstrated expertise in revenue cycle management — billing, coding, denial management, payer contracting — from a vendor, payer, or provider operations background. Hands-on experience with EHR and practice management platforms (Epic, Athenahealth, eClinicalWorks, NextGen, Greenway, or similar). Strong understanding of healthcare interoperability standards: HL7 v2, FHIR R4, X12 EDI (837/835/270/271), and REST API integrations. Ability to deliver polished executive-level presentations to C-suite stakeholders (CFOs, CIOs, CMIOs, Revenue Cycle Directors). Proven track record supporting complex, multi-stakeholder enterprise SaaS deals of $250K+. Exceptional written and verbal communication skills; ability to distill technical complexity into business value. Bachelor's degree in Healthcare Administration, Health Informatics, Business, Computer Science, or related field. PREFERRED QUALIFICATIONS   Experience with AI/ML-powered RCM platforms, predictive analytics, or workflow automation tools in a healthcare revenue cycle context. Familiarity with value-based care models, MSSP/ACO structures, or alternative payment arrangements. CPC (Certified Professional Coder), CRCR (Certified Revenue Cycle Representative), or CHFP (Certified Healthcare Financial Professional) certification. Prior experience at an RCM services company, health system revenue cycle department, or digital health startup. Knowledge of HIPAA technical safeguard requirements and healthcare data security frameworks (HITRUST, SOC 2 Type II). Experience with HubSpot CRM, Gong, or other sales intelligence platforms. MBA or Master's in Health Administration, or a related field.