Digital Analyst (Enterprise Systems)

6 Month Contract With A Local Authority

To support the maintenance, development, configuration, and optimisation of the Council's enterprise systems, with a primary focus on iTrent and Business Objects. Working within a multi-disciplinary Digital team, the postholder will ensure system security, improve business processes, provide technical support, and deliver high-quality reporting and data analysis to support organisational objectives.

Key Responsibilities

• Support the maintenance, configuration, development, and optimisation of iTrent and associated enterprise systems.
  
• Create, develop, and schedule Business Objects reports of medium to high complexity.
  
• Perform data analysis, validation, and reconciliations using Business Objects, Microsoft Excel, and Google Sheets.
  
• Provide high-quality user support through the Halo CRM system, resolving system issues and ensuring service standards are maintained.
  
• Assist with system upgrades, testing, configuration changes, and ongoing system improvements.
  
• Work collaboratively with internal teams and external software vendors to improve integration and streamline HR and business processes.
  
• Maintain system security, data integrity, and compliance with organisational policies and procedures.
  
• Support Senior Digital Analysts with system administration and continuous improvement initiatives.
  

Requirements

Essential

• Proven experience supporting, configuring, and developing iTrent software.
  
• Strong experience creating and maintaining Business Objects reports of medium to high complexity.
  
• Advanced proficiency in Microsoft Excel and/or Google Sheets, including data analysis and reconciliation.
  
• Experience working within multi-disciplinary teams and collaborating effectively with internal stakeholders and external software vendors.
  
• Strong analytical and problem-solving skills with excellent attention to detail.
  
• Ability to manage competing priorities and deliver high-quality work within agreed timescales.
  
• Excellent communication and customer service skills.
  

Additional Information

• Location: London Borough of Hackney (Hybrid)
  
• Hours: Full time
  
• Pay: Bi-Weekly