Branch Supervisor -Long Beach

Spanish Fluency Helpful

Build Relationships. Build Futures. Build Your Career.

At Orange County’s Federal Credit Union (OCFCU), banking is personal—always has been. For more than 85 years, we’ve helped our members reach life’s milestones by building real relationships, not pushing transactions. With $3+ billion in assets and 145,000+ members, we’re proud of where we’ve come from—and excited about where we’re going next.

Our people-first philosophy isn’t just a tagline. It’s why we’ve been named #1 Credit Union by the Orange County Register for or the past three years in a row! We’re also honored with workplace satisfaction—driven directly by employee voices. When you join OCFCU, you’re joining a workplace where people genuinely enjoy coming to work and feel empowered to do meaningful, impactful work every day.

Are You the Leader We’re Looking For?

• Do you thrive on building and inspiring high-performing teams?
• Are you passionate about delivering wow-worthy service and driving results?
• Do you enjoy connecting with your community and making a difference?

Examples of What You’ll Do:

• Relate favorably with members (external and internal) in all encounters, conveying information and communicating with mutual respect in such a manner that results in new account relationships and referrals. 
• Use sound judgment, analyzes and resolves issues, determining appropriate action to be taken and leads employees in the resolution, and insuring Member satisfaction. 
• Meet/exceed all individual & branch sales and referral goals, and encourages and coaches others to achieve their sales and referral goals.   
• Oversee branch operations and ensuring compliance regulations are adhered to.  Use innovations when analyzing current practices and makes recommendations, that improve efficiencies. 
• Assist with the recruitment, selection, development, and training of the staff to achieve department and credit union goals and objectives.  
• Provide ongoing feedback to employees. Schedules regular coaching sessions and one-on-one meetings with each team member. 
• Evaluate work performance of employees through timely and regularly scheduled reviews. Uses  on-the-spot coaching and feedback. Assigns training modules, and available workshops that will contribute to the personal and professional development of employees. 
• Rewards and gives recognition frequently to deserving employees.  Recommends promotions, salary adjustments and conducts corrective actions, including terminations, as needed; and effectively handles other employee related issues.  
• Represent the Credit Union in a professional manner at every encounter, including business development and networking opportunities.  
• Organize and conduct regular department meetings.

Qualifications:

• 3+ years in sales/customer service and branch operations within the banking or credit union branch environment.
• 1+ years managing the performance of employees with proven coaching and development success. 
• 1+ years developing business relationships and engaging in community involvement preferred. 

What We Offer

• A Voice That Matters: Your ideas help shape our future! Be part of a thriving and growing organization where everything you do contributes to overall success.
• A People-First Culture: We lead with empathy and authenticity.
• Comprehensive Benefits:
  • Anthem HMO/PPO, Delta Dental, and Unum options – from day one!
  • 401(k) with up to 6% employer match
  • Annual performance bonuses & merit increases
  • Educational grants up to $1,000 per year
  • 13 vacation days/year (increases after 5 years)
  • 7 sick days/year
  • Paid holidays

Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.