Leads and manages team responsible for payment integrity activities including recovery operations. Â Responsible for performance, quality levels and establishing procedures and techniques that achieve optimal payment integrity operational standards and production targets.
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Essential Job Duties
•    Leads and manages day-to-day operations for assigned payment integrity programs, ensuring accuracy, timeliness, and adherence to policies and procedures.
•    Hires, trains, and develops staff responsible for inventory management, reporting, data integrity, and recovery performance.
•    Implements and monitors quality assurance programs and performance metrics to ensure recovery and cost avoidance targets are met.
•    Collaborates with internal departments (Shared Services) to resolve system or process issues impacting payment accuracy.
•    Reviews and refines workflows and standard operating procedures to improve efficiency, accuracy, and audit readiness.
•    Facilitates meetings with vendors and internal partners to discuss production performance, operational barriers, and process optimization opportunities.
•    Analyzes operational data to identify trends, evaluate recovery effectiveness, and propose actionable improvements.
•    Supports compliance with CMS and state regulations.
•    Contributes to small- to mid-scale projects focused on process improvement, automation, and data accuracy.
•    Promotes a culture of accountability, continuous improvement, and professional development within the team.
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Required Qualifications
• At least 7 years of experience supporting health care operations, including 4 years payment integrity/claims experience, or equivalent combination of relevant education and experience.
• At least 1 year management/leadership experience.
• Ability to establish and maintain positive and effective work relationships with coworkers, members, providers and customers.
• Strong organizational and time-management skills; ability to manage simultaneous projects and tasks to meet internal deadlines.
• Strong verbal and written communication skills.
• Microsoft Office suite and applicable software program(s) proficiency.
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Preferred Qualifications
• Managed care payor experience, preferably with Medicare/Medicaid government-sponsored programs.
• Understanding of ICD-9/10CM, MS-, AP- and APR-DRG reimbursement.
• Electronic medical record (EMR) and medical record repository experience.
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To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
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