Outdoor Shop and Rockwall Attendant

GENERAL STATEMENT

Under the general supervision of the Rock and Outdoor Adventure Manager, the Outdoor Shop and Rock Wall Attendant rents and maintains equipment of the Outdoor Shop and helps with climbing wall check-ins, belaying, and rock-climbing classes.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned.

1. Greet and welcome all constituents of the Student Recreation and Wellness Center to the Rock Wall and Outdoor Shop with courtesy and develop relationships that ensure member use and satisfaction.

2. Assist with opening and closing of the Outdoor Shop and Rock Wall.

3. Implement and maintain appropriate and approved policies, procedures, regulations, and rules regarding the Rock Wall and Outdoor Adventure programs.

4. Oversee safety and risk management for climbers at the rock wall including inspecting equipment to ensure proper use and maintaining a safe environment.

5. Assess, clean, maintain, and repair equipment as needed.

6. Support the Adventure Trip program through the preparation and maintenance of equipment.

7. Assist in the facilitation of Equipment Rental program components. Including the day-to-day operation of the Outdoor Shop, creating an efficient and safe storage system, renting out and checking in outdoor equipment, preparing reserved orders, inspecting checked in equipment, and ensuring outstanding customer service.

8. Assist in the inventory of equipment and supplies.

9. Answer phones and assist with questions and concerns about the Rock and Outdoor Adventure program.

10. Aid in climbing wall operations and programs.

11. Embodies Associated Students Inc. Recreation mission and demonstrates it daily.

12. Attend staff meetings and trainings.

13. Assists in office work (filing, faxing, photocopying, etc.) as needed.

14. Assists with special projects as needed.

15. Other duties as assigned, reasonably within the scope of the job.

MINIMUM QUALIFICATIONS

Education and/or Experience

Previous experience in customer service and outdoor living experience is preferred. Recreation Administration, Kinesiology, and Health Services majors are preferred, but not required. Must be a current and active CSULB student enrolled in a minimum of 6 units.

Knowledge and Abilities

Knowledge of recreation and fitness activities; understands concepts such as tent building and stove usage; strong leadership, customer service, communication, interpersonal, problem-solving, and critical-thinking skills; ability to work effectively in a diverse and evolving environment, exercise sound judgment, analyze and interpret financial and legal documents, present information to various audiences, perform basic business calculations, interpret instructions, and maintain professional working relationships.

Certifications, Licenses, Registrations

CPR/First Aid/AED certification or ability to obtain within 30 days of employment.

OTHER QUALIFICATIONS

Schedule

This position is an annual, year-round position that works through the winter & summer academic breaks. The work schedule generally follows SRWC Rock & Outdoor Adventure operating hours. Shift schedule is to be determined based on departmental needs and will primarily include afternoons, evenings and weekends. Scheduled hours may fluctuate depending on departmental needs.

Mandated Reporter

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to perform climbing techniques such as belaying, climbing, rescues, and other rock wall related skills. Thay must also talk and take part in interactions with students. The employee is frequently required to sit for extended periods and to use hands to take notes, operate a computer keyboard, etc. The employee is occasionally required to stand and to walk to various locations throughout campus. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.

Note: This is a union position. Please contact Human Resources with questions.