Sales Manager

At Mercedes-Benz of Beverly Hills, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation’s #1 family-owned automotive group. We are currently seeking a Sales Manager who thrives in a relationship-driven, performance-based environment and is motivated to deliver exceptional results.

The Sales Manager plays a key role in driving the dealership’s sales performance, profitability, and customer satisfaction. This position leads and develops the Sales team, manages daily sales operations, and ensures customers receive a professional and exceptional purchasing experience. The ideal candidate is a results-driven leader with strong automotive sales experience, sound business judgment, and the ability to motivate others while maintaining high standards of performance and customer service.

What You Will Do

• Lead, coach, and develop Sales Consultants to achieve individual and departmental sales, profitability, and customer satisfaction objectives.
• Manage daily showroom operations, including customer traffic, sales appointments, lead management, and sales team activities.
• Establish, monitor, and evaluate sales goals, forecasts, closing ratios, gross profit, and other key performance indicators.
• Structure and negotiate vehicle transactions, including pricing, trade-in values, and deal approvals, while maximizing profitability and maintaining customer satisfaction.
• Monitor sales activity, CRM utilization, customer follow-up, and prospecting efforts to ensure opportunities are effectively managed.
• Partner with dealership leadership to manage vehicle inventory, identify sales trends, and support inventory availability and turnover objectives.
• Resolve escalated customer concerns and support a positive purchasing experience consistent with dealership and manufacturer standards.
• Ensure sales activities, documentation, and transactions comply with applicable regulations, manufacturer requirements, and dealership policies.

What We Are Looking For

• Previous automotive retail sales experience, including demonstrated success in a sales leadership or management role.
• Previous experience as a Finance Manager.
• Proven ability to lead, motivate, coach, and develop a high-performing sales team.
• Strong understanding of automotive sales operations, vehicle pricing, deal structuring, inventory management, and dealership profitability.
• Ability to analyze sales performance, establish goals, and implement strategies to improve results.
• Strong negotiation, decision-making, and problem-solving skills with sound business judgment.
• Excellent communication, interpersonal, and customer relationship management skills.
• Proficiency with dealership management systems, CRM platforms, and Microsoft Office applications.
• Strong organizational skills with the ability to manage competing priorities in a fast-paced retail environment.
• Commitment to professionalism, integrity, accountability, and delivering an exceptional customer experience.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid vacation
• Pack sick time
• 401(k)
• 401(k) matching
• Flexible spending account
• Professional development assistance
• Life insurance
• Employee assistance plan
• Disability insurance

Pay: $120,000 to $250,000 is the expected total annual earnings after factoring in all forms of compensation 0including salary, commissions, bonuses, benefits (vacation and sick), etc.  Employees in this position will be paid a salary of $72,000 per year.  Commissions and bonuses are expected to range from $48,000 to $178,000 per year based on performance.