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JOB REQUIREMENTS
RESPONSIBILITIES:
- Process daily samples, prototype and literature requests from customers and Omya's Sales Department, including receiving, documenting, ordering and shipping.
- Effectively communicate with customers and members of Omya's Sales Department when shipments are processed, ordered, backordered or shipped.
- Email order status to the corresponding requesting party, on a regular basis.
- Ensure timely delivery of samples to customers.
- Maintain sample and literature room stocked and reorder inventory, as needed.
- Assist Omya's application lab with ordering sample ingredients.
- Assist in trade show coordination, including but, not limited to communication with Omya's Sales Department on what materials are needed and shipment of materials, etc.
- File paperwork, such as customer's purchasing orders, certificates of analysis, etc.
- Maintain integrity and accuracy of sample database.
- Maintain the sample area in a safe, orderly and neat fashion.
- Troubleshoot problems on a regular basis.
- Other duties as assigned.
Education
- High school diploma and relevant background.
Experience
- Entry level.
- Experience in inventory management a plus.
Knowledge and skills
- Strong attention to detail and data accuracy.
- Good organizational and time management skills.
- Ability to prioritize tasks independently.
- Good communication skills with internal and external stakeholders.
- Willingness to learn and contribute to continuous improvement.
Other requirements
- Excellent command of both oral and written local language, basic to good English is a minimum. Additional language skills are beneficial.
Pay range: $22 - $26 hourly
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