Case Manager

Monday-Friday 8a-4p

$55,000 annually

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.

Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

The Case Manager supports the delivery, coordination, documentation, monitoring, and continuous improvement of person-centered employment and community services. The position works collaboratively with persons served, families and support networks, program staff, employers, funders, and other stakeholders to promote informed choice, dignity, inclusion, independence, safety, and measurable outcomes. The Program Manager is expected to maintain a working command of the current CARF Employment and Community Services standards applicable to assigned programs and to translate those requirements into consistent daily practice.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate intake, orientation, eligibility verification, assessment, service planning, service delivery, transition, and discharge activities within assigned programs.
• Facilitate person-centered planning that reflects each person’s strengths, preferences, needs, culture, communication methods, informed choices, goals, and desired employment or community outcomes.
• Develop, review, and update individualized service plans with measurable goals, responsible parties, service frequency, target dates, progress indicators, and evidence of the person’s participation.
• Maintain timely, accurate, objective, confidential, and complete case records, progress notes, assessments, authorizations, incident documentation, consents, and required reports.
• Monitor progress toward goals, identify barriers, coordinate supports, and document changes to services based on outcomes and feedback.
• Promote competitive integrated employment, community inclusion, self-advocacy, informed choice, independence, and the use of natural supports whenever applicable.
• Coordinate with employers, referral sources, funding entities, families, support coordinators, clinical providers, transportation resources, and community partners.
• Conduct or support job development, job matching, skills training, workplace support, retention, and follow-along services when assigned.
• Observe service quality, identify gaps or risks, recommend corrective action, and follow issues through resolution.
• Protect the rights, privacy, dignity, health, welfare, and safety of persons served and report suspected abuse, neglect, exploitation, rights restrictions, incidents, and hazards in accordance with law and organizational policy.
• Participate in staff training, team meetings, quality reviews, audits, emergency drills, incident reviews, and accreditation preparation activities.
• Perform other related duties consistent with the position’s scope and organizational needs.

QUALIFICATIONS

• Bachelor’s degree in rehabilitation, social work, special education, psychology or other human service-related field OR equivalent number of years of directly relevant experience in human services
• Non-profit human service experience highly preferred
• Demonstrated ability to work effectively as part of a team
• Demonstrated strong attention to detail
• Demonstrated strong time management and organizational skills
• Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little need for direct supervision
• Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
• Must be able to perform CPR and crisis intervention using agency-trained protocols
• Demonstrated basic experience with Microsoft Office applications, including Word, Excel, and Outlook
• Must have current, valid driver’s license in state of residence, three (3) years driving experience in the United States, and acceptable driving record
• Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
• Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills

#ZR

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at ADArequest@elwyn.org and let us know the nature of your request and your contact information.

Know Your Rights: Workplace discrimination is illegal