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Location Preference in Order: New York City, NY; Los Angeles, CA; San Francisco, CA; then Tempe, AZ
Onsite/Hybrid/Remote: Hybrid. At least office 1 day a week onsite.
Duration: Through June 2027, with potential extension or conversion
Rate Range: $50–$65/hour on W2, based on experience. No benefits.
Work Authorization: U.S. citizens, Green Card holders, and candidates with valid EADs. No H-1B, OPT, CPT, visa sponsorship, or visa-related documentation.
Must Have:
- Hands-on Python development
- ITSM or internal IT workflow automation
- JSON and API payloads
- REST API integrations
- OAuth, API keys, and authentication methods
- SaaS workflow automation and orchestration
- Experience building and supporting production workflows
- Experience using AI coding or automation tools
- Ability to read, debug, and improve AI-generated code
- Logging, monitoring, retry logic, and exception handling
Responsibilities:
- Build net-new enterprise workflows using an AI automation platform.
- Develop API-driven integrations across internal business systems.
- Intake tickets to create, repair, and improve automation workflows.
- Support ITSM processes such as incidents, requests, approvals, access, and routing.
- Develop workflows involving HR, identity, access, and IT systems.
- Write Python and JSON-based automation logic.
- Review and improve code generated through AI development tools.
- Troubleshoot APIs, authentication, payloads, and workflow failures.
- Implement logging, monitoring, correlation IDs, retries, and error handling.
- Meet with stakeholders to understand processes and identify automation opportunities.
- Replace repetitive and ticket-based processes with automated workflows.
- Build reusable workflow templates and technical documentation.
- Support business users creating approved automations.
- Follow security, governance, testing, and release standards.
Qualifications:
- Hands-on experience building workflow automations and SaaS integrations.
- Experience supporting internal IT operations or ITSM environments.
- Experience working with connected enterprise systems.
- Ability to develop and troubleshoot solutions using an IDE.
- Experience supporting production workflows in a large enterprise environment.
- Ability to attend an approved office when required.
Nice to Have:
- Serval experience
- Moveworks experience
- ServiceNow workflow or API integration experience
- Workday integration experience
- Okta, identity, or access-management integration experience
- AI help desk or automated ticket-resolution experience
- RAG, MCP, or AI-agent orchestration experience
- RPA or browser-based automation
- Low-code or no-code automation platforms
- Personal automation or AI development projects
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