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Medical Receptionist - Bilingual Spanish

LA Pain
Posted 11 days ago
Location

Los Angeles, CA, US

Salary

$24 - $28 per hour

Contract type

Full Time

Health Insurance

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Benefits:
  • Health insurance
  • Opportunity for advancement
  • Profit sharing
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Free food & snacks
About the Role:
Join a leading medical practice in Beverly Hills dedicated to providing personalized and effective treatment. Our clinic’s medical care is second to none, but we are also known for offering a high quality patient experience.

LA Pain is seeking an energetic, people-oriented individual who thrives in a fast-paced environment to fill an opening on our exceptional front desk team.

Only native (or native-equivalent) Spanish speakers will be considered. About half of our patients speak only Spanish, and you will need to converse with Spanish-speakers on a daily basis with the same effortless grace with which you speak to our patients in English.

Job Type: Full-time, on-site (no remote work)
Schedule: Monday through Friday, plus 1-2 Saturdays per month.
Start Date: The sooner the better.  A start date before November 18th is preferred.
Starting Pay: $24.00 to $28.00 per hour, depending on experience
Benefits: Health Insurance, Dental/Vision Insurance, 401(k)
 
Responsibilities:
  • Greet and check in patients and guests in a warm, professional manner
  • Manage busy phones with efficiency, patience, and finesse, while always sounding pleasant, knowledgeable and professional
  • Schedule patients for consultations and procedures, confirm appointments
  • Collaborate with Clinical Assistants, Medical Historians, and other team members to provide an exceptional patient experience
  • Work within our medical records system to check patients in/out, document patient interactions, manage scheduling, and follow assigned workflows   
  • Maintain a beautiful reception area by keeping everything tidy, organized, and HIPAA-compliant at all times
  • Receive mail, subpoenas, and deliveries; ensure urgent deliveries reach the correct person quickly
  • Other responsibilities as assigned by the Lead Receptionist, Clinical Operations Manager, and other senior staff 
Key Qualities:
  • Fluency in Spanish is required
  • Amazing people skills 
  • Good energy and an upbeat personality
  • Excellent written and oral communication skills 
  • Strong organization, time management skills, and attention to detail
  • Ability to multitask in a fast-paced clinical environment
  • Able to lift at least 30 pounds unassisted 
  • LGBT-friendly 
Required Experience:
  • At least 3 years of relevant full-time work experience is required (or Bachelor’s degree plus at least 1 year of relevant full-time work experience after graduation)
  • Experience at a specialty medical practice is highly valued but not required  
  • We also value hotel/hospitality experience and law firm experience as a strong foundation for this role
We are an Equal Opportunity Employer and welcome applications from all suitably qualified persons.



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