Retail Communications Specialist - Cotton On USA

Do you speak fashion? We're hiring! Let’s chat!  
Born in Australia, loved around the world. 

At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives. 

We’re playfully rebellious and always optimistic. Join our world and let's do good things together. 

Benefits You Will Love 

• 50% Team Member discount for all Brands/Products 

• Competitive Pay 

• Wellness Support 24/7 

• Performance & Peak incentives to reward & recognize our team 

• Great benefits for YOU & your family – Medical, Dental, Vision + more 

• 401(k) matching program, with a commitment to financial literacy and support 

• Development opportunities that could take you anywhere 

• Quarterly COG Awards + real time recognition 

   

The Role 

Retail Communications Specialist

The Retail Communications Specialist is responsible for delivering effective communication and engagement 
strategies, taking global frameworks and delivering in country. This role ensures timely and accurate 
dissemination of information, supports team engagement initiatives, and coordinates key events and onboarding 
activities to enhance the overall team member experience.

Key Responsibilities 

• Plan and maintain communication calendars, coordinate meetings, and ensure timely updates. 

•  Manage local internal team social accounts and drive engagement initiatives to foster a positive team 
  culture. 

•  Develop and distribute internal communications to keep teams informed and aligned. 

• Organize virtual and in-person conferences, including venue sourcing, agenda development, content 
  adaptation, and presentation preparation. 

• Coordinate onboarding for field leaders, including travel arrangements (flights and hotels), starter packs, 
  and induction schedules. 

• Deliver global retail initiatives aligned to retail calendar. 

Requirements 

• • Strong understanding of internal communications principles and engagement strategies. 
  • Familiarity with content management tools. 
  • Proven experience in communications, event coordination, or similar roles within retail or a fast-paced 
  environment. 
  • Experience managing multiple projects and deadlines effectively. 
  • Excellent written and verbal communication skills. 
  • Strong organizational and time management abilities. 
  • Proficiency in Microsoft Office Suite and digital communication tools. 
  • Ability to build relationships and collaborate across teams. 
  • Creative approach to engagement and problem-solving.