Lobby Attendant

Essential Functions:

• Thoroughly cleans sinks, toilets, urinals, mirrors, countertops, walls vents and floors with specifically assigned cleaning agents. Disposes of trash.
• Dusts all furniture and pictures, cleans all windows and glass, and vacuums public areas.
• Vacuums and disposes of trash in office areas.
• Polishes fixtures and vacuum elevators.
• Maintains a vacuumed appearance in stairwells.
• Cleans ashtrays.
• Cleans guest rooms when needed.
• Assists delivering guest requests.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Attend all mandatory meetings.
• Report all suspicious persons or activities, hazardous conditions, etc. to Safety/Security Department.
• Provide general public assistance, instruction and/or guidance for guests and employee safety in the event of an emergency.
• Complete all other duties assigned by supervisor, to include cross training.
• Keep work area neat and organized.

OTHER DUTIES

Assimilate into the Avalon culture through understanding, supporting and participating in all elements of corporate policies. Demonstrate working knowledge of the service standards.

Regular attendance in conformance with the standards, which may be established by Avalon from time to time, is essential to the successful performance of this position.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel

PHYSICAL REQUIREMENTS:

Below is a listing of the physical requirements for standard performance of this job:

Frequency Key: Rare, Occasional, Frequent, or Constant

 Physical Activity  Frequency

 Sitting Rare

 Walking, Standing Constant

 Climbing Stairs Frequent

Crouching/Bending/Stooping Frequent

Reaching Frequent

Grasping Constant

Pushing/Pulling Frequently up to 100 lbs

Near Vision Constant

 Far Vision Constant

 Hearing Frequent

 Talking Frequent

 Smelling Frequent

 Lifting/Carrying (50 lbs.) Frequent

SAFETY REQUIREMENTS 

OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health of safety:

· Latex and/or rubber gloves

· Closed toe and low heeled shoes with rubber soles

· Safety belt

Team members will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.

ORGANIZATIONAL RELATIONSHIPS

Positions directly reporting to this position (titles):

· None

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

• Knowledge of chemical cleaning agents and operation of various cleaning equipment
• Ability to extend arms, scrub, bend, stoop, stand, and walk in public areas for extended periods of time
• Ability to communicate effectively with the public and other team members verbally and in written form
• Ability to understand and follow directions, and perform job functions with limited supervision

QUALIFYING STANDARDS

Education

High School graduate or equivalent preferred.

Experience

Previous experience preferred.

Licenses or Certificates

CPR Certification and/or First Aid Training preferred. 

Grooming

All team members must maintain a neat, clean and well-groomed appearance (specific standards available).

Other

Bi-lingual language ability (English/Spanish) preferred.