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At Riboli Family Wines, we've spent over a century perfecting our craft—and we're just getting started. As a four-generation, family-owned winery and one of America's fastest-growing wine producers, we create brands that people genuinely love, including Stella Rosa, Spritz Del Conte, San Simeon, and San Antonio. We've been recognized as American Winery of the Year, but what drives us isn't awards—it's the joy our wines bring to tables, celebrations, and everyday moments. Rooted in California and committed to quality, sustainability, and innovation, we're proud to honor our heritage while shaping the future of winemaking.
Summary–
Riboli Family Wines is looking for a customer focused and efficient Restaurant Expeditor to support at the San Antonio Winery. They are responsible for ensuring customers receive their food and beverages quickly and accurately. The ideal candidate has a customer first mentality, is always striving to create an exceptional dining experience and has experience working in a high-volume environment.
Essential Duties and Responsibilities- Current duties may be changed if the job requires and/or additional duties may be assigned if necessary.
- Provide excellent customer service to guests, checking in with them to ensure a satisfactory dining experience, and assisting with any customer requests.
- Greet and escort customers from the cashier to their table ensuring they have their initial part of their order (drinks, salads, bread, etc.).
- Ensure tables are set up throughout the day for customers including setting up linens as needed, placemats, silverware and glasses.
- Deliver ordered food and drinks to customer table when ready at the expediting station.
- Ensure all dishes and kitchenware are clean and presentable for customers and report any problems/quality issues to management.
- Remove dirty plates, glasses and silverware to kitchen for cleaning when needed.
- Understand the menu to be able to answer customer questions.
- Follow all relevant health department regulations.
- Stock inventory as needed and directed.
Minimum Qualifications-
- 2-3 years of experience working as a Food Expeditor, Runner, Server or Wait Staff.
- Must be able to work Friday, Saturday, and Sunday
- Excellent customer service and interpersonal skills.
- Knowledge of food safety, sanitation, and workplace safety practices.
- Ability to work efficiently in a fast-paced restaurant environment.
- Strong attention to detail and cleanliness.
- Ability to multitask and prioritize responsibilities.
- Strong verbal communication skills.
- Ability to work collaboratively as part of a team.
- Reliable, punctual, and dependable.
- Ability to stand for extended periods and perform physically demanding tasks, including lifting and carrying up to 50 pounds.
- Excellent plating for customer presentation skills.
- Follows and adheres to dress code throughout all seasons.
- Flexibility to work in shifts.
- Bilingual a plus (Spanish/Italian)
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At Riboli Family Wines, we are proud to be an equal-opportunity employer and we are committed to an environment of mutual respect, diversity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or other characteristic protected by law.
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.
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