Left arrow iconBack to search
  1. Home
  2. Lowell, IN
  3. Rental service desk agent in trucks
  4. Customer Service Representative (Part-Time)

Customer Service Representative (Part-Time)

Dayton Freight
Posted a month ago, valid for 8 days
Location

Lowell, IN, US

Salary

Competitive

Contract type

Part Time

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

info
  • The Customer Service Representative position at Dayton Freight offers competitive weekly pay and opportunities for quick advancement within a stable and growing organization.
  • Candidates are expected to have experience in a fast-paced environment, exceptional communication skills, and proficiency in Microsoft Office programs.
  • Responsibilities include assisting customers with inquiries related to freight services, supporting the Service Center Manager, and maintaining communication with internal and external stakeholders.
  • The role may also involve administrative tasks such as payroll, data entry, and preparing bills of lading.
  • While the job does not specify a required salary, it emphasizes a professional work environment and customized training programs for new employees.

Overview

 

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
  • 401(k)

Responsibilities

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

  • Payroll
  • Data entry
  • Freight reports
  • Driver collect reports
  • Billing and filling

Qualifications

  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Has worked in a fast paced environment and has excellent attention to detail
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills

 

Benefits

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities

 

Physical Demands

This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed.   * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Learn more about this Employer on their Career Site

Apply now in a few quick clicks

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.