104101 - Mini-Bar Attendant

Job DetailsJob Location: Cotton Court - Lubbock, TX 79401Position Type: Part TimeROLE DESCRIPTION Position: Mini Bar Attendant Status: Non-Exempt Reports to: Food & Beverage Manager JOB SUMMARY The Mini Bar Attendant is responsible for maintaining and restocking the mini bars in guest rooms. This role supports the team by ensuring that all mini bars are fully stocked and clean, contributing to the overall guest experience and hotel operations. ESSENTIAL DUTIES & FUNCTIONS Operational Responsibilities Restock and replenish mini bar items in guest rooms. Maintain cleanliness and organization of mini bars and storage areas. Monitor inventory levels and report any shortages to the supervisor. Guest Services Provide excellent customer service and respond to guest inquiries. Ensure guest satisfaction by accommodating special requests. Team Support and Training Assist in training new mini bar attendants as needed. Support team performance by collaborating with colleagues. Communication and Reporting Communicate effectively with the housekeeping manager and other departments. Report any incidents or safety concerns immediately. Safety & Compliance Follow all hotel policies and procedures. Adhere to safety standards and maintain a safe working environment. QualificationsESSENTIAL SKILLS AND QUALIFICATIONS Strong verbal and written communication skills Effective time management and problem-solving skills Ability to work well with a team and demonstrate attention to detail Excellent organizational skills and interpersonal abilities Previous experience in a hospitality or customer service role is preferred Physical Requirements Sitting: Occasional Standing/Walking: Frequent, including walking long distances Lifting/Carrying: Up to 50 lbs, such as mini bar items and supplies Other Physical Requirements: Handling, grasping, and crouching as needed Working Environment Interior: Guest rooms and storage areas BASICS Maintain cleanliness and organization in all work areas Display courteous behavior with guests and team members Report any unsafe conditions immediately Ensure mini bar equipment is in proper working condition Perform any additional duties as assigned by the supervisor   Education and Experience: High school diploma or equivalent preferred; previous experience in a hospitality or customer service role is a plus